Rated 4.2 out of 5 by 269
Rated 5.0 out of 5.0 by Kathy3:16 Treated like we were valued
From the time we checked in we were made to feel welcome.
Everyone was extremely friendly, especially Anthony at the front desk. Our room was always neat and clean and was a very nice room. There was plenty of room for all our stuff and room for us to spread out and make ourselves at home. We were welcomed back every night upon returning to the hotel and when we checked out we were told we would be missed. We would definitely stay here again.
July 4, 2015
Rated 4.0 out of 5.0 by ChrisCAustin Good, but...
Parking is $15 a day. Why charge someone staying in your hotel for parking? There was no security to pay. Area around the hotel is a little questionable, hotel sits behind a gas station.
Shuttle to Union Station very handy.
July 1, 2015
Rated 4.0 out of 5.0 by mdukes Excellent Customer Service
Upon arrival, we were a little hesitant due to the surrounding neighborhood, but the hotel grounds and entrance was very clean and well taken care of. The same can be said about the interior-very clean. There is a free shuttle to Union Station that is very convenient. Taxis are also easy to come by (although give yourself some extra time as it is much easier to get a taxi back from downtown than to have one pick you up from the hotel.) All of the staff were very kind and they were always eager and available to answer any questions or give directions or advice. The only downside to the property is the neighborhood that surrounds it. We did not venture out as we didn't feel it would have been safe, although it's not an area to go sightseeing in anyway. Our room looked out to the front of the hotel so we heard, throughout the night, lots of traffic noise. (sirens, motorcycles, horns-people in DC area seem to LOVE to honk their horns for all kinds of reasons). If you're used to big city noise throughout the night, this probably would not be an issue. All in all the hotel was great, the staff was stellar and it more than met our needs while vacationing in DC.
June 29, 2015
Rated 4.0 out of 5.0 by pjulrich john
There is not enough lighting in the bathroom. TV signal was bad for most of stay.
June 20, 2015
Rated 5.0 out of 5.0 by My Future Great service from all staff
Will come more often just to relax and get away. the workout room, pool and whirl pool is what I needed. the clean room, breakfast and pleasant staff made it much easy to relax. the air conditioning, the quite and the darkness in the room was perfect and open up the curtains if you wanted some great light. the internet was very fast, the cable was also pleasurable. I would recommend the hotel to everyone I know and will come more often.
June 13, 2015
Rated 5.0 out of 5.0 by JSue71 Friendly atmosphere
My daughters and I had a wonderful stay at the Holiday Inn. The service was great and everyone who worked there was so friendly. The neighborhood was not the best but the hotel made sure that we had a shuttle everyday to and from the hotel to the union station. There we could ride the Metro to where ever we wanted to go. The shuttle was always on time. The staff helped us understand the Metro system and which train to take to our desired location.
June 12, 2015
Rated 2.0 out of 5.0 by GustavoNC Nonworking Refrigerator
When we arrived, the refrigerator was not working. We contacted the front desk, and while repair service was prompt, and the refrigerator was working afterward, it resulted in a very loud and annoying ticket noise that made sleep difficult.
May 28, 2015
Rated 5.0 out of 5.0 by Spencer15 Follow up to VA Beach Stay
My grandson (8) travels with me all over the Northeast section of the USA, especially during the summers. Hotels we select have to meet five basic requirements: 1) they have to be aesthetically pleasing, 2) the staff has to be knowledgeable , friendly, helpful and courteous., 3)they must provide comfortable beds and the rooms must be nicely appointed, 4) they must have a pool and 5)) they must be reasonably near down town areas. As a matter of fact , my aim now is to book early and always get into a room at a Holiday Inn Express. We happened to book two rooms in VA Beach last Summer and decided after one night that we would always go Holiday Inn Express. ....because, as far as we are concerned " you've got it all over the rest of them".,
Spencer Strange Jr
May 28, 2015