Rated 5.0 out of 5.0 by m111er April/May 2013 Stay
We were welcomed by Monique as valued Platimun guests, and immediately upgraded to a suite. Throughout our stay, all members of staff from Management to cleaners were never less than polite. The comfort in this 'Express' surpasses most Holiday Inn not Expresses I have stayed in!
May 8, 2013
Rated 5.0 out of 5.0 by dancyn2 Pleasant staff
We had a very nice stay.; The staff was very pleasant and helpful
May 3, 2013
Rated 3.0 out of 5.0 by Shaunee Too many surprises...
I was not made aware that there would be $15 a night charge for parking until we got to the front desk to check in and now I am finding that my stay did not qualify for the reward program points. I would have liked to know this when the woman scanned my card at the front desk. The room was nice and clean but some of the staff were short with us when we asked questions. I feel that some things were misrepresented to us--and am annoyed that the stay did not qualify for points.
April 20, 2013
Rated 5.0 out of 5.0 by TR71 Excellent and friendly service
Being a small towner visiting a big city, I couldn't get over how friendly and helpful the staff was. We didn't read the fine print about having to sign up for the shuttle ahead of time, but quickly learned the ropes. We took a train to DC and had no transportation of our own, so the free shuttle service to and from Union Station was a HUGE plus.
We recommend eating before you coming back to the hotel as there are only fast food restaurants within walking distance of the hotel, but they do have a little store by the check-out desk with frozen dinners, drinks, and snacks.
Overall an excellent experience. Thank you to the staff for making a small town family feel comfortable in the big city!
April 19, 2013
Rated 4.0 out of 5.0 by RichardP Nice Hotel - close to Union Station
We had a 5 day visit to DC and arrived by Train. This hotel is only about 2 miles from Union Station -- a $15 taxi ride. They offer a shuttle service to Union Station in the morning (8 - noon) and at 6PM & 8PM. This will save you a "TON" of money if you are there to see the sights in the city. We would recommend the Hop-on Hop-off bus tour. The new General Manager (Mr. Shapiro) will get the hotel in great shape. He recommended the City Deli - a short walk from the hotel -- great sandwiches. Thanks.
April 17, 2013
Rated 5.0 out of 5.0 by Anders46 Great hotel
The room and the bed was clean and we were comftable there, the shuttle at the hotel took us to Union station and everything was easy to reach, Nice little shop at the hotel where they sold ice cream, soups and frozen pizza.
April 8, 2013
Rated 5.0 out of 5.0 by CHAMJHOP Great Vacation
Family of 5 had a great spring break - we had a fantastic time - staff was great.
April 6, 2013
Rated 5.0 out of 5.0 by Leizel Great service!
Brandon at the front desk and the maid for our room, was very nice.
Just disappointed about the hot tub - were the jet bubbles just broken?
April 5, 2013