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Rated 4.1 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by good value My experience was all around excellent with the ONLY exception being that when I called in to book I was greeted put on hold , then got disconnected no less then 5 times.....I almost gave up. I will stay here again anytime...but I hope they get the phone staff thing worked out. August 19, 2014
Rated 5.0 out of 5.0 by Awesome DC Value! The staff and management at this location went above and beyond to make us comfortable and meet our needs. Whether it was needing more space on a shuttle, more space to sit during breakfast, or extra towels, nothing was a problem. Everyone was responsive to our needs. We will be back. August 18, 2014
Rated 1.0 out of 5.0 by Very disappointing Room generally tired and broken. Everything that could be battered was. In need of some serious maintenance and repair. Looked like a hotel that is going bankrupt and no-one cares August 17, 2014
Rated 5.0 out of 5.0 by very nice everything is very friendly and enjoying ,and hotel located in very good place and easy to come August 15, 2014
Rated 4.0 out of 5.0 by Great place to stay The staff was great. Our room was very clean and kept clean every day. There were a few small maintenance issues but nothing to cause any problems. Overall a very good experience. August 12, 2014
Rated 3.0 out of 5.0 by Dirty hair drier and small breakfast Dirty hair drier and small breakfast I think the hair dryer in my room has never been maintened or checked before. All of the dryer was covered by a something black and sticky liquid things. We have tried to make a clean, but it was too thicky to clean it. So I think the remaining area of room's clearance has a questionnaire.???? In the morning, I was shocked how so many guest can have a breakfast in tighy dining area comparing 5~6 stories hotel guests. It was a war to make a table for my family among the huge number of guests. August 12, 2014
Rated 4.0 out of 5.0 by Not such a bad choice for the area. I overall do enjoy the Holiday Inn Express chain but remember it is a franchise so it is up to the management to meet your needs. I did welcome the value of the hotel compared to another hotel only 2 miles away. But after realizing the shuttle ride can be limited in service during some hours I think I would have paid a few dollars more to be closer to my desired location. August 8, 2014
Rated 5.0 out of 5.0 by Wonderful location and great customer service! We were very happy with our hotel room at this location during our spur of the moment trip to Washington DC. We were fortunate enough to be put on the top floor and so it was very quiet. The room was very nice and quite large! I only have one complaint - there were lots of kids in the pool in the evening hours, and unfortunately one of them must have pushed the emergency shut-off on the spa tub the night before we left, as it was ice cold at 8:20am. I suggest that the shut off button should have a cover to flip up if needed, or it should be pull-out, not push in, as it is too accessible not to be a temptation for some people. Don't know why whoever locked the pool area up for the night didn't make sure the hot tub was still on, but might suggest management put it on the nightly checklist! These days I book hotels on whether or not they have a hot tub, so it's pretty important for us! August 7, 2014
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