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Rated 4.5 out of 5 by 189 reviewers.
Rated 4.0 out of 5.0 by Great place Had a bit of a mix up on signing in due to the reservation being split so had to get another card the second night but still went quite well. Good location September 7, 2013
Rated 5.0 out of 5.0 by Great Stay at this Hotel! Very nice hotel and friendly staff! I thought the bathroom lighting was dim but seems to be an industry standard unfortunately. Nice updates in lobby but our room's bathroom looked like the woodwork could use some TLC--but clean for sure! September 5, 2013
Rated 4.0 out of 5.0 by Good stop off Blue Ridge Parkway Good stay. Nearby (walking distance) restaurants, excellent room. I had to wash clothes during the stay and the staff was a big help in getting me lined out. The washing machine/dryer were in great condition and inexpensive to use; they had vending machines for detergent/dryer sheets and the front desk had change. Couldn't park the motorcycle under the canopy; it is not level enough and not very large. September 4, 2013
Rated 5.0 out of 5.0 by King Suite and helpful Staff Stayed in the King Suite and was very impressed by the amount of space. Very nice accommodations. I would recommend a larger TV due to its distance from the bed. Military discount was MUCH APPRECIATED! Staff Manager was EXTREMELY friendly and helpful. 24 hour pool...a rare find! Hot Breakfast was beyond expectations. I would most definitely recommend a stay at this location! September 3, 2013
Rated 4.0 out of 5.0 by Overall good experience We only spent one night at the Holiday Inn in Waynesboro and it was a good experience overall. We will probably return to this hotel when we are back in the area. The room was very clean and spacious and the overall experience was good. My only minor complaints would be the extra firm mattresses in my double queen room (too firm for my taste, they need memory foam toppers) and the fairly small flat screen TV. The breakfast selection was pretty good and the staff are all friendly. September 3, 2013
Rated 5.0 out of 5.0 by Great Hotel! Front desk staff so very pleasant! Room comfortable and quiet. Awesome breakfast. Highly recommend to any travelers. September 2, 2013
Rated 4.0 out of 5.0 by Pillows are not good The bed was not great. The pillows are old and inconfortables August 30, 2013
Rated 5.0 out of 5.0 by Great Service, Staff and Comfort We stayed here the weekend of the Spartan Race and found the rooms to be clean and comfortable. The staff was very friendly and helpful. The hotel is close to the Wintergreen slopes and close to dining after a long day. Thank you for everything. Chris, OBX,NC August 28, 2013
Rated 5.0 out of 5.0 by Great one night stay We stayed here for one night in preparation for a race the next day. The room was very spacious and the bed was comfortable. We took full advantage of the hot tub, pool, and the sauna. We had to leave shortly before the full compliment of breakfast items were put out, but what we saw seemed adequate. Would definitely stay here again if in the area and recommend in the future. August 28, 2013
Rated 5.0 out of 5.0 by Great staff We were on'y here to crash for the night and get up and leave first thing in the morning, but if I was coming to the area again, we would stay here. The staff was super friendly and polite. The room was fine--clean and had all the things you would expect. August 28, 2013
Rated 5.0 out of 5.0 by One of the best.. As a road warrior you appreciate the obvious excellent service this HIE provides. Whenever I travel to this part of the country, I make it a point to patronize this facility. The rooms, service and at home atmosphere, not to mention the view, cause me to pause realizing that customer satisfaction is still alive... August 26, 2013
Rated 5.0 out of 5.0 by Great Place This Holiday Inn Express is clean and comfortable. The staff is friendly and helpful. I would recommend this location to family and friends. August 24, 2013
Rated 4.0 out of 5.0 by Rock- hard uncomfortable bed; great service; wondefully accommodating service personnel We had a pleasant experience at this hotel; except that the bed was uncomfortable. But the personnel made an accommodation that was acceptable to us. My only regret is that I left my Yankees ball cap in the restaurant next door, Outback. I wish I could get it back. August 23, 2013
Rated 5.0 out of 5.0 by Such a nice place should have a casino attached! This was the absolutely best value and comfort for the money that I have ever experienced in any hotel that didn't have a casino attached to it. The 24 hour pool access was perfect for a early riser like myself. The Presidential Suite was bigger than my first apartment. The place was clean, the staff courteous and ready to assist. The only defects I found were that the pull out sofa was shot. Uncomfortable as a sofa or a pull out. There were a few lightbulbs out that should have been noticed and replaced. Finally, in the pool area, one could see the design and construction errors that has lead to loosening tiles near the whirlpool. All in all, 5 out of 5, I would definitely stay here again when visiting Waynesboro, and the Holiday Inn family of motels has caught my attention. August 23, 2013
Rated 5.0 out of 5.0 by friendly service and great location The friendly people at the front desk bailed me out a couple times by supplying me with needle and thread for an emergency button repair and then with scissors and tape to wrap a last minute wedding gift. The breakfast was good and very convenient to meet lots of people in the morning. Rooms were comfortable and clean. The location was great too - close to the interstate and lots of stores and restaurants. We really enjoyed our stay at the Holiday Inn Express in Waynesboro. August 19, 2013
Rated 5.0 out of 5.0 by Great location on 64 near Afton Mt and Wintergreen Super nice staff, nice clean rooms, hot breakfast in the morning. I stay here due to its close proximity to the Blue Ridge Parkway, for running and cycling, literally 4-5 minutes by car. Great hotel if you are visiting Wintergreen or any of the local breweries or wineries! August 18, 2013
Rated 2.0 out of 5.0 by Not what I expect from Holiday Inn Express I stay at Holiday Inn Express for more than a nice looking lobby, free breakfast, and the pool. I stay because I've come to expect that it will be clean---, the room, the BATHROOM, the pool area, the entire hotel. There are some obvious staff issues occurring at this hotel and management issues as well. The bathroom was really bad in our room and we had a "suite" so I can only imagine what the other rooms look like. I am a gold member who stays with Holiday Inn a lot and can promise that I will be looking a new hotel chain if this is what I can expect. Thanks August 16, 2013
Rated 5.0 out of 5.0 by Overall experience This Holiday Inn is everything we expected with a stay at a Holiday Inn Express. We enjoyed our stay and everything associated with this stay. August 16, 2013
Rated 5.0 out of 5.0 by Consistently well managed property. We have been using this hotel as our Family Reunion Hotel for the past 14 years. It is like coming home. So many of the staff have been there for a number of those years and the service is excellent. Breakfast is the usual sort of free breakfast fare, but items are hot and replenished frequently. This year the fresh strawberries was a nice addition. We have already planned to book our block of rooms for next year. August 16, 2013
Rated 5.0 out of 5.0 by Wonderful hotel! I've been staying here on and off for the past month and have nothing but positive things to say. Brenda and Clinton have gone out of their way to make my stays comfortable. August 14, 2013
Rated 5.0 out of 5.0 by Fantastic quality My wife and I stayed here for a weekend get-away and enjoyed it very much. The staff at the front desk was very helpful with any questions we had about things in the area. A comfortable bed, a spacious room, and the indoor pool made this a great experience. The worst thing I can say about our weekend was the breakfasts weren't as good as I had hoped, but there is a wide selection and it is free. We will be back here again... August 11, 2013
Rated 5.0 out of 5.0 by Great Place We were only there for one night, but it was a nice hotel and had a very friendly staff. August 6, 2013
Rated 5.0 out of 5.0 by superb experience I live in Waynesboro and put my sister and her 31/2 yr. old granddaughter up at the Holiday Inn Express for our first visit together in a few years. I've always been proud of our beautiful area and was anxious that they be treated like the VIPs they are to me. Kali, the front desk clerk, welcomed my sister and niece with true genuine graciousness. She made an instant friend in my great-niece who went looking for her the next night (3 night stay) to ask for cookies and according to my niece "There she was - with the cookies, like magic!" My sister felt right at home and marveled over how nice all the hotel staff were from housekeeping on up the chain. They made a long-awaited visit absolutely perfect )believe me when I say I am hard to please), we couldn't have asked for anything better and will use HIE from now on.. July 26, 2013
Rated 5.0 out of 5.0 by Have stayed at this hotel many times. I have visited this area for business purposes many times since mid 2011. The hotel is always clean and kept up. The front desk personnel and other staff are always polite and accommodating. There are several restaurants within walking distance and the morning buffet is one of the best I have seen at a Holiday Inn Express and I have seen a lot of them. Highly recommended! July 24, 2013
Rated 5.0 out of 5.0 by Great place We stayed here at the end of the skyline drive trip. We have always trusted Holiday Expressses! We are never disappointed! Comfy beds, beautiful rooms, great breakfast. July 14, 2013
Rated 5.0 out of 5.0 by Nice hotel with great service The whole family enjoyed this hotel. Front desk staff was wonderful. Check-in was easy. The room was nice and comfortable. Nice stay over spot to relax before the longer trip. July 13, 2013
Rated 5.0 out of 5.0 by Waynesboro Excellent stay. Room always clean and comfortable. Bathrooms always clean and neat. We always feel comfortable there. July 12, 2013
Rated 5.0 out of 5.0 by Comfortable bed, great service, good location We arrived on a motorcycle in a downpour and were very happy to get dry and have a chance to do a load of clothes before hitting the road the next morning. Each member of the staff was very friendly and attentive to our needs. Great location to get a meal. July 11, 2013
Rated 5.0 out of 5.0 by Visit SKYLINE DRIVE & the BLUE RIDGE This Inn is located 6 miles from the southern entry of the Skyline and northern end of the Blue Ridge. As a motorcyclist, start at Front Royal. Allow 5 hours riding time to see all 105 miles of twisties, deer and bears. Than a perfect night in a quality Inn located next to an Outback Steak House. Start the next morning with a great breakfast and ride to Fancy Gap for an unforgettable dining experience. The Waynesboro Inn desk clerks made our stay extra special. Thanks to the Sterling welcome. July 8, 2013
Rated 2.0 out of 5.0 by First Bad Expierence With an IHG Hotel I will start by saying the front desk staff and breakfast bar staff were amazing. The front desk staff was accommodating and sympathetic to the horrible room condition. My family and I checked into a king room with a sofa bed at approximately 11 pm on a Friday night. The sofa bed had dirty sheets and a blanket left on from the previous tenant. The room had a musky scent as if water had been standing in the room for weeks. The carpet and sheets were damp from moisture in the air. The room had a spot for a refrigerator but the was no refrigerator present. We tried to tough it out but the smell became unbearable. Once we alerted the front desk, they moved us to another room immediately. I only stay at IHG hotels and this was the only bad experience I have ever had. July 7, 2013
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