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Rated 3.0 out of 5 by 74 reviewers.
Rated 2.0 out of 5.0 by Very Disappoiting I am a platinum member of IHG hotels and i must say this is the worst experience we've had with an HI Express since the change over with new standards and logo. I don't know how these people got on the list. The check in clerk was unfriendly and a bit arrogant. Not only was I not greeted (or treated) as a Priority Member, I was not offered the choice of points or snack box. When I asked later I was told they were out of them and had been for a week. My TV did not work but was "fixed" by jiggling the cable--after the third call. The room was not HI Express standard. We had two pillows rather than the standard 2 soft and 2 hard. Nothing seemed like I was in an HI Express which I had come to depend on for consistency. Oh. we are both disabled and other guests smoking outside provided all the help we got. October 16, 2014
Rated 4.0 out of 5.0 by Nice place located in nowhere Great place. Just bad location. No good places to go for dinner. Other than Applebee's . That's not what I call exciting. And your to far from Lexington to run into have a meal. JMO?.. October 16, 2014
Rated 1.0 out of 5.0 by Kenneland Visit Toilet broke... they never fixed it... Staff was not trained in check in procedure, property is changing over to another property and lots of construction... place was a mess I am a gold member and this was an embarrasement October 14, 2014
Rated 5.0 out of 5.0 by Comfortable and great service from all employees. Thanks for a great time and service, Wharta motel. October 7, 2014
Rated 5.0 out of 5.0 by GReat place STaff and room was great. Very clean. The front of the hotel was being worked on so there was a little awkwardness coming in but really no problem. October 1, 2014
Rated 1.0 out of 5.0 AWFUL! What a dump. Completely uncharacteristic of the "Holiday Inn Express" brand. If staying at a "Holiday Inn Express" is supposed to enhance my business performance . . . . I am doomed and will be unemployed soon. This property has not been updated for at least ten years. From entrance to my room, it was dirty, old and broken down. I may never stay at a Holiday Inn property again because of this stay. SHOCKED!!! I am completely shocked! September 21, 2014
Rated 5.0 out of 5.0 by Good Stay I make it a point to stay at IHG hotels because I know what I am going to get most of the time. This was no exception. Staff was happy September 18, 2014
Rated 5.0 out of 5.0 by quite stay, right by the interstate This hotel might not have the premier look, but don't be fooled by the cover. Underneath is a great staff with professional guest courtesy's and amenity's that can be enjoyed by the whole family. Noise is not an issue even being right off I-64. I enjoyed my stay and would invite others to stay there as well. good price and great service. September 17, 2014
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