Rated 3.0 out of 5 by 30
Rated 1.0 out of 5.0 by Kendiane One fo the worse high dollar motel I ever stayed in.
This is a very disgusting place to stay for over $100 a night.
The rooms have no in room lighting at all.
Have to use cell phone light to unpack.
The window curtain does not block all out side light.
Rugs are old and dirty.
Bed spreads were dirty and smelly
When I made reservations I requested a small refrigerator in room, (for my insulin).
When I ask why I did not have one in my room the desk clerk said that would be more money.
Outside my window was a all night truck stop approximately. 100 ft. away. Very noisy
November 28, 2013
Rated 2.0 out of 5.0 by CptR Disappointing stay at this hotel.
This hotel was not our first choice and we will not stay here again. The bed did not have a mattress pad on it the first night and when I requested one the front desk person said they didn't usually put those on the beds. He did have someone find one and had it put on the bed but it wasn't much. The bed was not comfortable and the pillows were small and worn.
Breakfast at 6:30AM was nice since my husband had to be on a job site at 7AM. However, the eggs were lukewarm at that time and there were no oatmeal packets available which I think could easily be a staple on a breakfast bar.
I told the front desk clerk at check in that we would be paying with a different credit card at check out, not the one I gave her at that time. Instead, when my husband checked out six nights later, he was told that the card had already been run through and they couldn't change that.
A string of disappointments during the entire stay will not have us returning here, although his job will be sending him back to the area periodically.
November 5, 2013
Rated 5.0 out of 5.0 by CTinNC CT from NC
We had an excellent stay after we located the motel. It was after dark and it was a little hard to find even though it was on top of the hill. I would still recommend as a great place to stay -- staff, room, breakfast were all excellent.
October 28, 2013
Rated 4.0 out of 5.0 by Jojo72404 Good service
The property was clean and the bed was comfy. We wanted a king but none available, so we took the queen. Not as good as a king but ok.
Not much choice on restaurants in the area.
October 27, 2013
Rated 5.0 out of 5.0 by carlie2 good pool and excellent breakfast with very friendly staff
We chose this motel due to location and were not pleased to have to pay extra on the weekend due to a special event!!!!!
October 26, 2013
Rated 1.0 out of 5.0 by Firecop Hotel is worn out & needs repairs
It would appear the owner of this property will not spend money to keep up the property. Management team was nice and apologized for the condition of the facility.
Traveling on business, needed good WIFI to work. No work desk or extra outlets to plug computer into.
Internet in this hotel is very poor, only one bar and kept getting knocked off line.
TV would not work with remote, clerk did not have a replacement, had to turn on manually.
Carpet worn & dirty, walls had stains and scuff's.
Both tub and sink were plugged. Shower head corroded
This is by far the worst Holiday Inn Express I have ever stayed in.
I would have left but all hotels in area were booked
October 16, 2013
Rated 4.0 out of 5.0 by Sunlover127 Nice staff, great service
We have stayed at the Holiday Inn Express in Winchester, KY numerous times for family business. The staff is always helpful, pleasant, polite and welcoming.
October 15, 2013
Rated 3.0 out of 5.0 by tneon1 Business
This property seems to be falling behind in upkeep and services.
September 21, 2013