Rated 4.4 out of 5 by 93
Rated 5.0 out of 5.0 by R8776 Yakima
We would have stayed longer but there wasn't much to do
September 11, 2014
Rated 4.0 out of 5.0 by tandemduo great location
love the location so close to highway and paved walking/biking trail; good breakfast with sufficient options
September 9, 2014
Rated 4.0 out of 5.0 by stewh Clean and quiet
The room was a bit dated but clean, had firm king size bed, desk and comfortable couch. Close to Convention Center, nice looking covered pool, breakfast was more than muffins and coffee.
September 9, 2014
Rated 2.0 out of 5.0 by KnockAgain If it's Broken, Fix It Fast. Especially your Wi-Fi
1-Wi-Fi was promised but not working the entire stay.
2-Pool was promised but not available due to "malfunction". Offering a voucher to leave the hotel and drive to another pool is not proper compensation.
3-Fix the air conditioner knob. It just spun freely with random effects on temperature.
September 8, 2014
Rated 5.0 out of 5.0 by Bruce1948 Comfortable bed and Great Breakfast
Overall once everything was straightened out I still like Holiday Inn Express.
September 6, 2014
Rated 5.0 out of 5.0 by minifarmgal Great Room - Comfortable
We chose to stay at the HIE due to no room in Ellensburg. We were nervous about the Yakima reputation but the hotel was wonderful. It was in a clean area of town, kind hard to find due to the recent street name changes. The staff was very friendly, room was large, clean and comfortable. Would definitely stay again if needed.
September 2, 2014
Rated 4.0 out of 5.0 by You Choose Stale Cigar Smoke
Great facility and the check in clerk informed me that they had a better rate than I had been given. Thanks for the honesty. Really helped with the pocketbook.
However, we have noticed as we have traveled using Holiday Inn Express and other hotel chains that benches are being placed outside the main entrance for the comfort of the guest. Unfortunately, these benches are being used by smokers and guest have to walk through the smoke to get through the front entrance. At Yakima, we went out for dinner and had to work through stale cigar smoke as the smoker blew a puff in our direction. Not a good way to start an evening meal. Recommend that benches for smokers be placed away from main entrances.
August 30, 2014
Rated 5.0 out of 5.0 by Babycakes57 Customer Service
The staff at Yakima Holiday Inn I thought went above their job titles...Jared, Cindy, Myles, the cleaning ladies, the breakfast cook, and the maintenence man are just awesome...The swimming pool was chilly but the jacuzzi was great...thanks for making our stay there pleasurable...
August 29, 2014