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Rated 4.4 out of 5 by 71 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Express Yakima Comfy hotel. Everything in my room is neat and works. Really too much good stuff to talk about, so I'll touch on the three things that are the downside. The room A/C works well, but the controls are manual; there's no temperature indicator, just dial-a-temp and a manual fan. Would be nice to know what temp you're setting it at and have the fan go off with the temp is reached. Same for the microwave... manual timer dial. Kinda hard to guess dialing in 30 seconds or one minute, etc. While still good access to the freeway and downtown, the location of the hotel seems awkwardly tucked back into an area that's not so convenient. The upside is that the traffic is light hotel traffic only, no busy roads. Finally, as I type this, there were tiny sugar ants crawling on the desk here in my hotel room. Found some on my night stand the next day, and saw more in the bathroom on day three. It wasn't an infestation, just a few here and there, but who wants and any problem, right? I talked to the front desk, whom put housekeeping to task right away. Problem eradicated. The remainder of the stay was pest-free. July 23, 2014
Rated 5.0 out of 5.0 by Another great stay When I am in Yakima the HI Express is my first choice. This stay was especially good as the Manager had given me an upgrade to a larger room. The staff does a great job and the room was very clean and comfortable. July 22, 2014
Rated 4.0 out of 5.0 by Nice Rooms Front desk staff was very helpful, printing out maps to various places we wanted to go to and making some recommendations. The only disappointment was the breakfast. The hot food items did not taste good. July 19, 2014
Rated 5.0 out of 5.0 by director of trans/facilities service was good , the room was clean, ,the staff freindly, management was great to work with, the conference was made alot better because of it, July 8, 2014
Rated 3.0 out of 5.0 Comments When the Holiday Inn Expresses are so full that they cannot "honor" the free night, when they have been so booked for other events that the rates are so OVER AND ABOVE NORNAL (my friends could not believe what I needed to pay), when I so love the Holiday Inn Express Services in the past,--is this the time I need to re-think where I will stay and try to accumulate the points necessary for a free night. I have one coming, but seems there are too many restrictions on those nights!! O.K. You asked for an opinion and you have mine. In summary, if you are that BUSY, cannot accommodate guests, etc., then you need to hire additional personnel when you are that busy. If you want return customers, cater to them!! July 5, 2014
Rated 3.0 out of 5.0 by Yakima - So So It isn't what I have come to expect from my favorite hotel of choice - Holiday Inn Express. I reserved a King Bed room online, but ended up with a Queen Bed with a Sofa. It wasn't a big deal, but still not what I wanted. The room and bathroom weren't as tidy and clean either. They weren't dirty just didn't seem to sparkle. No cookies or water at check-in. Again, not a huge ordeal but something that I have come to expect and enjoy with my club membership. Breakfast was the usually selection and overall good. The eggs were overcooked so tasted a bit like rubber, but better then what others typically offer. Overall, the stay was fine and met the minimum expectations. I just have had great experiences at other locations that exceed the minimums. July 3, 2014
Rated 4.0 out of 5.0 by Bathroom needs new wallpaper! Love Holiday Inn Express, but this time the bathroom in my room was a problem. The wallpaper all around the toilet was stained yellow! Even the wall to the left of the toilet. Yuck! The rest of the bathroom was clean, but I didn't even want to take a shower in there. July 2, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express Awesome Stay! Great service, value, room, food... overall - perfect! Highly recommend this property. It is the best I've stayed thus far. Hotel staff was very helpful. June 21, 2014
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