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Rated 4.4 out of 5 by 88 reviewers.
Rated 5.0 out of 5.0 by Great Room - Comfortable We chose to stay at the HIE due to no room in Ellensburg. We were nervous about the Yakima reputation but the hotel was wonderful. It was in a clean area of town, kind hard to find due to the recent street name changes. The staff was very friendly, room was large, clean and comfortable. Would definitely stay again if needed. September 2, 2014
Rated 4.0 out of 5.0 by Stale Cigar Smoke Great facility and the check in clerk informed me that they had a better rate than I had been given. Thanks for the honesty. Really helped with the pocketbook. However, we have noticed as we have traveled using Holiday Inn Express and other hotel chains that benches are being placed outside the main entrance for the comfort of the guest. Unfortunately, these benches are being used by smokers and guest have to walk through the smoke to get through the front entrance. At Yakima, we went out for dinner and had to work through stale cigar smoke as the smoker blew a puff in our direction. Not a good way to start an evening meal. Recommend that benches for smokers be placed away from main entrances. August 30, 2014
Rated 5.0 out of 5.0 by Customer Service The staff at Yakima Holiday Inn I thought went above their job titles...Jared, Cindy, Myles, the cleaning ladies, the breakfast cook, and the maintenence man are just awesome...The swimming pool was chilly but the jacuzzi was great...thanks for making our stay there pleasurable... August 29, 2014
Rated 5.0 out of 5.0 by Great Staff, Comfortable rooms, and quiet propertly I would recommend this property, the management is superb and it is clear it has rubbed off onto the staff. Every time I am there, they all remember me by name and am treated with excellent hospitality. August 27, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Great Service - a bit pricey but a good stay. The bed was great, breakfast is provide with a wide variety of options. AC was a bit noisy but kept the room cool August 19, 2014
Rated 5.0 out of 5.0 by Bathroom toilet This is the second time we have stayed at the Holiday Inn Express. This is also the second time I have noted the toilets to be badly stained- the type of stain that does not come out. Toilets need to be replaced- look GROSS! Thank you!! August 18, 2014
Rated 5.0 out of 5.0 by The staff made me feel welcome Upon entering, the staff welcomed me and asked if they could help me in any way. They were professional and friendly. August 15, 2014
Rated 4.0 out of 5.0 by Nice place Good stay, great staff. Food was subpar on the warm line but other options were OK. August 12, 2014
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