Rated 4.4 out of 5 by 151
Rated 4.0 out of 5.0 by iPad Dulique Clean and quiet
My first impression was the hotel was quiet even though it's quite close to freeway; noise wasn't an issue. The hotel was clean, the room was clean.
April 23, 2015
Rated 5.0 out of 5.0 by sfd902 Wok
The best front desk staff, maintenance staff was also excellent breakfast was great, location has an ease of use.
April 20, 2015
Rated 5.0 out of 5.0 by warder1012 Excellent Service
I had the best experience on my last visit to your hotel....I was having a bad day when my daughter called to chat. After my call, I went to dinner and some other errands. When I returned to my room, there was a fruit bowl, a wine glass and a note that said "look in the fridge".
My daughter had contacted the hotel to have the wine delivered to me. However, she called the Holiday Inn that was across the street instead of the Holiday Inn Express that I was staying at. The manager from the Holiday Inn contacted the manager of the hotel I was staying at. My manager personally went to the other hotel, picked up the wine and fruit and personally delivered it to my room. When i returned, needless to say I was surprised. I called my daughter and she told me the story. Another kicker was, she only asked for the wine, the hotel took it upon themselves to add the fruit.
I am so impressed with the service. I will stay with you exclusively.
April 17, 2015
Rated 5.0 out of 5.0 by Brian2727 Holiday Inn Express Yakima
Great place to stay. Very quiet with kind staff. Breakfast available every morning. Located conveniently near the highway and restaurant venues.
April 15, 2015
Rated 5.0 out of 5.0 by BEAR1951 Great front desk staff
There was a problem with the treadmill and the front staff was able to take care of it.
April 15, 2015
Rated 5.0 out of 5.0 by Cathy82 Business stay
The hotel staff is welcoming and the rooms are clean and inviting. I will definitely stay there again
April 13, 2015
Rated 5.0 out of 5.0 by MarcieJo frequent flyer here and will continue to be!!
I have stayed here for work and pleasure numerous times. Never been disappointed!! Staff is amazingly accommodating and I've never been disappointed. Also have a great rewards program.
April 7, 2015
Rated 5.0 out of 5.0 by JKM Consulting Overall experience
As I mentioned before, I look forward to arriving and continuing on throughout my stay here at the Yakima HIE. From my experiences, there are really no complaints. The people really make this a delightful experience...and the facility certainly provides what I need, as long as I have to be away from my home. I really have no interest in exploring any other options when I am traveling in this area...and I have several family members that live in the area that I COULD stay with easily.
April 5, 2015