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Rated 4.4 out of 5 by 110 reviewers.
Rated 5.0 out of 5.0 by Good Experience The Holiday Inn Express, Yakima, WA was clean and in good condition. The breakfast was good. The mattress was comfortable and the heat/cooling system was in good order. October 3, 2014
Rated 4.0 out of 5.0 by Cinnamon Rolls Fit my need for a place to sleep and breakfast. I love the cinnamon rolls...warm, fresh, gooey. October 2, 2014
Rated 5.0 out of 5.0 by Decent place to stay, a little spendy This was a great room, but the price was a little spendy, There was a bug crawling on the mirror and there was an ant in the coffee pot. Other than that it was nice. Hotel staff was very friendly and accommodating. October 1, 2014
Rated 5.0 out of 5.0 by Great staff and relaxing stay Front desk staff was friendly and helpful at all hours. Informed me about nightly soup and cookies. Breakfast was a nice variety with fresh fruit and oatmeal in addition to pancake machine and standard cereals / eggs / meat / bagels. September 23, 2014
Rated 4.0 out of 5.0 by My Experience overall quality and service were excellent. the breakfast was better than expected, a nice variety. September 22, 2014
Rated 5.0 out of 5.0 by Great Breakfast Bar First night - They had chili and freshly baked chocolate cookies. Breakfast - spread was excellent. Liked their pancakes and bacon but did not see eggs. Beverages - available all day. September 22, 2014
Rated 4.0 out of 5.0 by If you want to swim, do not stay here. Otherwise, the stay is fine. The room was very clean and comfortable. However, the pool area was absolutely disgusting and I would not allow my children to swim in it. After being on the road for four days straight, they were really looking forward to swimming and I was in desperate need of a hot tub, but it was less than appealing upon walking into the pool area. The breakfast is mediocre, but is edible nevertheless. September 18, 2014
Rated 5.0 out of 5.0 by Vacation Excellent value for the money. Stayed at this hotel again the following Monday. September 15, 2014
Rated 4.0 out of 5.0 by Great bed and comfortable room The room and the bed were very nice in this hotel, much better than what I have previously experienced at HI Express. The breakfast food was OK and could be improved on. Overall I had a very good experience at this hotel. September 15, 2014
Rated 5.0 out of 5.0 by Yakima We would have stayed longer but there wasn't much to do September 11, 2014
Rated 4.0 out of 5.0 by great location love the location so close to highway and paved walking/biking trail; good breakfast with sufficient options September 9, 2014
Rated 4.0 out of 5.0 by Clean and quiet The room was a bit dated but clean, had firm king size bed, desk and comfortable couch. Close to Convention Center, nice looking covered pool, breakfast was more than muffins and coffee. September 9, 2014
Rated 2.0 out of 5.0 by If it's Broken, Fix It Fast. Especially your Wi-Fi 1-Wi-Fi was promised but not working the entire stay. 2-Pool was promised but not available due to "malfunction". Offering a voucher to leave the hotel and drive to another pool is not proper compensation. 3-Fix the air conditioner knob. It just spun freely with random effects on temperature. September 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and Great Breakfast Overall once everything was straightened out I still like Holiday Inn Express. September 6, 2014
Rated 5.0 out of 5.0 by Great Room - Comfortable We chose to stay at the HIE due to no room in Ellensburg. We were nervous about the Yakima reputation but the hotel was wonderful. It was in a clean area of town, kind hard to find due to the recent street name changes. The staff was very friendly, room was large, clean and comfortable. Would definitely stay again if needed. September 2, 2014
Rated 4.0 out of 5.0 by Stale Cigar Smoke Great facility and the check in clerk informed me that they had a better rate than I had been given. Thanks for the honesty. Really helped with the pocketbook. However, we have noticed as we have traveled using Holiday Inn Express and other hotel chains that benches are being placed outside the main entrance for the comfort of the guest. Unfortunately, these benches are being used by smokers and guest have to walk through the smoke to get through the front entrance. At Yakima, we went out for dinner and had to work through stale cigar smoke as the smoker blew a puff in our direction. Not a good way to start an evening meal. Recommend that benches for smokers be placed away from main entrances. August 30, 2014
Rated 5.0 out of 5.0 by Customer Service The staff at Yakima Holiday Inn I thought went above their job titles...Jared, Cindy, Myles, the cleaning ladies, the breakfast cook, and the maintenence man are just awesome...The swimming pool was chilly but the jacuzzi was great...thanks for making our stay there pleasurable... August 29, 2014
Rated 5.0 out of 5.0 by Great Staff, Comfortable rooms, and quiet propertly I would recommend this property, the management is superb and it is clear it has rubbed off onto the staff. Every time I am there, they all remember me by name and am treated with excellent hospitality. August 27, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Great Service - a bit pricey but a good stay. The bed was great, breakfast is provide with a wide variety of options. AC was a bit noisy but kept the room cool August 19, 2014
Rated 5.0 out of 5.0 by Bathroom toilet This is the second time we have stayed at the Holiday Inn Express. This is also the second time I have noted the toilets to be badly stained- the type of stain that does not come out. Toilets need to be replaced- look GROSS! Thank you!! August 18, 2014
Rated 5.0 out of 5.0 by The staff made me feel welcome Upon entering, the staff welcomed me and asked if they could help me in any way. They were professional and friendly. August 15, 2014
Rated 4.0 out of 5.0 by Nice place Good stay, great staff. Food was subpar on the warm line but other options were OK. August 12, 2014
Rated 5.0 out of 5.0 by excellent customer service we were greeted when we entered the lobby and when we were exiting the lobby. The bed was so soft. Loved the breakfast the the pool. The hot tub was so clean and so was the pool. I say people working every day all day long working on the maintenance of the hotel. We felt welcomed each and every day. August 11, 2014
Rated 5.0 out of 5.0 by Great Hotel Experience This is nice Hotel near the Interstate and easy to find. I found the beds to be very comfortable and the rooms fairly quiet. The staff was attentive and friendly. The pool area was nice and the dining room was too. I like the breakfast offered and I love the pancake machine. I am always amased how good they are. The staff kept the food hot and were always making sure the pans were always full. I never saw any of the food run out. We were celebrating our anniversary and the Hotel was a great getaway: very relaxing atmosphere. We'd stay here again. But can you speed up the elevator please: it is so slow. August 11, 2014
Rated 4.0 out of 5.0 by Better than expected First time at a Holiday Inn in a while but was pleasantly surprised by the level of comfort and nice hot breakfast. August 10, 2014
Rated 5.0 out of 5.0 by Great staff! This is a very clean, safe and well maintained property. The staff is excellent and will go out of their way to meet your needs. August 8, 2014
Rated 5.0 out of 5.0 by Clean, friendly, and comfortable Clean, friendly, comfortable place to stay w/ 24-hour exercise room and pool. August 4, 2014
Rated 5.0 out of 5.0 by Highly recommend for business travel My work requires constant travel, and I appreciate the thoughtfulness and attention to details at HIE Yakima. July 30, 2014
Rated 4.0 out of 5.0 by Good Motel-reasonable rates We found the rooms comfortable and the rates were reasonable. We would stay again. It's location met the needs that we had for close proximity to where we played tennis matches. Thanks! July 30, 2014
Rated 1.0 out of 5.0 by NOT SUITABLE FOR THE DISABLED DESPITE WHAT THEY SAY! The room was a handicap accessible room and did, in their favor, have a roll-in shower. However, the toilet was unusable by a person in a wheel chair in that it was not sufficiently high and it was placed in such a way that my wheel chair couldn't get anywhere near it. When brought to the attention of hotel staff, the young lady merely shrugged and said it was the only room they had. I was directed to use the shower as my "bathroom". July 30, 2014
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