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Rated 4.1 out of 5 by 99 reviewers.
Rated 5.0 out of 5.0 by BUEN RESORT COMODAS HABITACIONES, NO MUY ATRACTIVOS LOS CANALES DE TV, NO MUCHA OPCION, ALIMENTOS MAS CAROS DE LO NORMAL. BUENA ESTADIA January 19, 2015
Rated 5.0 out of 5.0 by Buenas vacaciones, mal call center Mi estadía fue muy buena, el personal excelente y amable. El call center le falta aplicarse mas ya que tuve que volver a hablar para aclara dudas de mi familia que debieron estar en el script de atención, pero nada que reste valor a mi estancia. January 17, 2015
Rated 2.0 out of 5.0 by SERVICIO NO ACEPTABLE La atención de la recepcionista y la persona del buffette que está en la parrilla haciendo huevos, quezadillas etc. es pésima ambas de mal humor. La limpieza en la habitación y en el sanitario deficiente, ya que no limpiaban unicamente hacían las camas pero los baños yo creo ni los lavaban unicamente cambiaban toallas, todas las noches con olor a sanitario y lo peor que decían que sí los limpiaban. Finalmente, no es posible que permitan que entren a vender a las habitaciones ambulantes gritando tamales y atole y lo peor es que te toquen a la habitación para ofrecerte sus productos. Considero que este hotel llegó al abuso pues lo que ofrecieron no tiene absolutamente nada que ver con el precio alto de la temporada. Muy mal ....Ojalá si hagan algo al respecto. January 12, 2015
Rated 4.0 out of 5.0 by Restriccion del uso de la alberca Estoy de acuerdo en qeu se tenian que hacer arregles en el area de la alberca apra el anio Nuevo. En lo que no estoy de acuerdo es que no se nos aviso antes, no me parece justo que pagando la tarifa los ninios tuvieran que salir antes de la alberca. January 12, 2015
Rated 2.0 out of 5.0 by Nobody from Holiday Inn quality control has ever stayed here Price - US$ a lot per night Internet - dial up speed Room quality - poor to adequate Staff - not enough Food - only ate once in 5 days, that was enough Pool bar prices - ridiculous January 11, 2015
Rated 5.0 out of 5.0 by Actitud de Servicio Inigualable! Excelente servicio por parte del personal, habitaciones en excelentes condiciones, claridad del agua en albercas excepcional! January 8, 2015
Rated 5.0 out of 5.0 by Excelente atención Excelente servicio, pasamos tres noches y cuatro días con un ambiente muy acogedor y agradable, excelentes instalaciones y servicio tanto en la recepción con la señorita Leonor que siempre estuvo al pendiente de lo que se pudiese ofrecer, también en el restaurante excelente servicio de Beatriz, siempre amable y al pendiente de mi familia. Los encargados de albercas, playa y meseros siempre atentos. January 7, 2015
Rated 3.0 out of 5.0 by estancia de tres dias en fin de semana largo el internet no sirve: las toallas eran blancas algun dia ahora son negras y desgastadas el restaurante esta viejo y la tapiceria de los muebles se esta desprendiendo mal aspecto. el estacionamiento esta a tres cuadras del hotel pero eso no lo dice la pagina web solo aclara que el servicio de ballet es aparte. el personal del front desk no tiene idea de ningun tipo de informacion adicional January 5, 2015
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(5 Questions : 5 Answers)

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Do you charge a resort fee?

3 weeks, 5 days ago
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This hotel does not charge a resort fee.
3 weeks, 5 days ago
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Do you offer adjoining rooms?

3 weeks, 5 days ago
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Answer: 
Yes, this hotel does offer connecting rooms. However, they are unable to guarantee those requests until the day of arrival.
3 weeks, 5 days ago
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Do you offer free breakfast?

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This hotel does not offer complimentary breakfast. However, they do offer a variety of packages to book for your stay that include breakfast.
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This hotel does not offer an all-inclusive option.
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When were you last renovated?

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This hotel was last renovated in 2011.
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