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Rated 3.8 out of 5 by 238 reviewers.
Rated 4.0 out of 5.0 by nice stay great location tiki hut was fun the staff are great pool beach were great Good overall atmosphere close to shopping and restaurants never got back in car September 25, 2014
Rated 3.0 out of 5.0 by Needs a good cleaning! While we LOVED the location, the room itself (#115) was a bit of a let down. Dingy old carpet, two roaches, broken microwave and safe (which was fixed) and NO ARTWORK whatsoever. I found this particularly odd. The pool was emerald green when we arrived and couldn't swim for two days. That was a big let down especially with a two year old who loves the water. Still, there were bright spots including The Porch Restaurant and staff, Patricia in housekeeping and Kelcie at the front desk. We would stay there again one the place has had a makeover. I am sure it was just over worn during the summer. 25 years ago I worked at a Holiday Inn Beach Resort in Florida. THAT property was really well run. September 24, 2014
Rated 3.0 out of 5.0 by Extremely nice staff Extremely nice staff and very willing to help. The exterior of the hotel isn't bad by any means. The interior of the actual rooms that's a different story. The carpet is stained, bedding is worn and the a/c unit was extremely noisy. I made more for 4 nights then my rent for an entire month. Overall if you are looking for a place right on the beach than this is for you. September 23, 2014
Rated 4.0 out of 5.0 by comfortable room The room was fairly comfortable the room needs work on it ie painting of room and wash room more even axes for wheelchair customers. The menu in room was good but the menu in new restaurant needs to be upgrades like easier to read and more dishes added., but it won't stop me from coming again next year or years to come . September 22, 2014
Rated 2.0 out of 5.0 by Would not recommend This is an overpriced property that should be avoided. I arrived at 3:00 and was told I could not check in until after 4:00. The 5th floor hallway carpet is stained and smells like urine, housekeeping's response is to spay deodorizer. The hot water takes a long time to get hot, the toilet seat is broken and the room smells musty. I reported all of this to the front desk and received an "I'm sorry, I will report the problem". Housekeeping makes the beds, replaces the towels and empty's the trash during the stay, no vacuuming, no clean sheets, no clean bathroom. I asked the front desk where I could park my bike and was told "the bike rack on the street" and if I used the bike rack on the hotel property they would cut my lock and remove my bike. I will never stay at this property again and would not recommend it. September 22, 2014
Rated 1.0 out of 5.0 by Beware before you book this hotel People /service was good but cannot make up for poorly taken care of rooms. Drain did not work in tub/shower and no one came to fix it after repeated requests. We stayed 6 nights. Torn shower curtain. We had to guess as to why our towels were not being replaced nor our sheets changed. September 19, 2014
Rated 5.0 out of 5.0 by Overall a great stay. The Holiday Inn Beach house is a great place to stay. September 19, 2014
Rated 5.0 out of 5.0 by Excellent Stay Kelcei, Tracey & Candace went above and beyond to make sure that our yearly summer trip to the Beach House would be great. This is our 5th year coming and will definately be returning. Great location, Southern Hospitality, Perfect Beach Access and Walking distance to everything! Love it!!! September 18, 2014
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