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Rated 3.7 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 by Best value on south beach!!! Best of everything on the beach!!! Housekeeping and staff very hospitable and accommodating!! Best location on the beach for the money! Will definitely stay here again!!! July 24, 2014
Rated 3.0 out of 5.0 Parking The parking is very limited here, especially if you need a handicap spot, the management will allow non-handicapped cars park in these spaces. When I brought it up to the manager, he told me that it was right to let anyone park in these spots. He finally made the someone move when I offered to call 911. July 24, 2014
Rated 4.0 out of 5.0 by Great access to beach. Close to resturaunts. Great family vacation or weekend get away. Great access to the beach. The pool was nice, and onsite restaurant was very convenient to get breakfast and get the day started with small kids. Elevator access was a challenge. The wait times were a little long and the facility had some service issues with them while we were on our stay. I wish the rooms had a microwave. Otherwise, very restful stay and it had everything else you would expect from a Beach style vacation. July 24, 2014
Rated 4.0 out of 5.0 by Could be a great place! Location is the best The simple truth is that this hotel could be a great place if management did a overhaul of housekeeping practices and personnel...get rid of the bad apples. Also, instead of replacing nasty carpets in very nice updated rooms, get rid of carpets altogether at beach hotel. Laminate or ceramic floors easier to clean and maintain. Great job updating facility, now look at ways to maintain. July 23, 2014
Rated 3.0 out of 5.0 by Vacation Stayed at Beach Resort from the 14th of July to the 19th. This is the only hotel at Hilton Head that has a beach side bar, which was a good reason for my wife and I to stay. The Tiki Hut was fantastic and makes for a great location due to being on beach, volleyball, music and more. The entertainment was okay, but a bit laid back with acoustic guitar type. Food at the local restaurant The Porch is excellent. Walking distance to all local locations is great. The downsides are the hotel is dated. Other people are allowed to park on one side of the hotel who aren't guests, if they pay. This eliminates parking spaces for those who are guests of the hotel. Elevator was broken for two days during our stay, so climbing stairs was a requirement. Not too bad for a day, but after a while got old. Couples who want a great place to hit beach and bar will enjoy it. July 23, 2014
Rated 5.0 out of 5.0 by What a wonderful place to make Vacation Memories! Thank you!! This was a wonderful place to make great beach memories! We have not been on a vacation since the big tornado in Joplin and this is where my family decided to go! It was great -relaxing and super fun! My mother called in to get us a surprise gift basket and spoke with a staff member India! She out did herself--please be sure to thank her from my whole family! "Grandma" said she was so nice and efficient -and she knew she was in good hands with her! We will be back! The Street Family July 23, 2014
Rated 2.0 out of 5.0 by great location, old hotel Guarantee check in at 4, not.we did arrive early so wanted to use the pool, didnt offer a bathroom to change, didn't let us know we needed a card to access the pool, had to walk back and ask.the girls checking you in were terrible not helpful at all.not enough cleaning people never did get room cleaned.never will we go back .tiki bar was great and bartenders the best.m.lysek July 22, 2014
Rated 3.0 out of 5.0 by Accommodations are lacking for price paid My wife and I stayed at Beach House two years ago when renovations were just beginning and had a great time. Because of that stay and our desire to see the finished product, we were excited to bring our family back on vacation. To our surprise, we were extremely disappointed with this trip and it began when we checked in. We had requested two double beds and a roll away. When we arrived, we were told we would be charged and additional $30.00 per night for a roll away bed! We were already paying a fairly high rate per night so to add this fee was ridiculous to me. I explained that we simply needed it because we have a 15 year old girl and a 13 year old boy and sharing a bed was not appropriate. We were not trying to cram adults into the room for a cheap vacation. When making the reservation with a live person, that fee was never mentioned. In all my years of traveling, I have never encountered a fee that steep. Most hotels are $10.00 per night and many waive the fee altogether. When we stayed in 2012, because we were rewards members, we were upgraded to an oceanfront room without even requesting one. Now we need a portable bed and we were simply told "sorry, the beds aren't free, we charge $30.00 per night." I declined the bed and we made a 30 minute round trip to Walmart and purchased a twin air mattress for our son to sleep on. The renovations were a disappointment as well. While the lobby and restaurants were obviously redone with a cool beach vibe, the room itself did not look to be only two years old! We stayed on the third floor and the doors to most of the rooms had paint that was quite chipped and one had a huge peeling paint bubble. The decorative throw at the end of the bed was dirty and also seemed to have chlorine stains. Our tv remote only controlled the volume and channels. You had to turn the tv on and off using the buttons directly on the tv. This was a little annoying when watching tv in bed at the end of the night. I called the front desk to tell them about the problem. I was contacted by maintenance and they offered to come up. Because it was almost 11pm, I declined. Maintenance said they would check out the problem the next day. They never showed. One other item to address is the parking. Beach House sells daily parking to people not staying at the property. It was really frustrating to circle the lot over and over and end up in spots as far from the door as possible. On a positive note, the pool was great! Very large and great temperature. Lots of seating available. The Porch, pool snack bar and Tiki Hut provided lots of choices for food and drink. July 21, 2014
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