Rated 3.9 out of 5 by 431
Rated 5.0 out of 5.0 by CatnChuck Park and you dont have to drive again!
We loved that we could walk to anywhere we wanted to go.Everything is within a short distance !Great selection of Restaurants , Bars and Shopping ! Our favorite was The Porch Bar and Grill right by the Hotel on the beach and by the pool! The bartenders Bethany and Craig really made us feel welcome and were cheerful ,funny and informing. We will go back ,soon !
May 23, 2015
Rated 4.0 out of 5.0 by PSU'15 Exceptional Customer Service was provided to a weary traveler.
After a 13 hours road trip we pulled into this hotel - tired and hungry. We were greated by Fabianna at the front desk. Within a few minutes of arrival she may us feel like we were VIP's. She ensured I received point for my stay . She upgraded our room - ensuring we had a room with a view. We quickly went from tired travelers to happy vacationer. Fabianna and our front desk experience was the catalyst to our great stay !
May 22, 2015
Rated 1.0 out of 5.0 by kydflvr Very unappealing!
During the check-in process, the attendant acted as though she was being bothered by my presence. When I explained to her that I had a reservation, she stated that she was in the middle of an audit. I guess I was supposed to take that as my problem and come back at a later time that was more convienient for her. The attendant was not helpful at all. I had to ask which direction my room was. I had to ask where I could park my vehicle. The attendant did not make me feel welcomed at all. Upon entering the room, I noticed the carpet was very stained/discolored which gave a very dirty appearance. The shower appeared very unclean. There was hair in the tub which indicated it had not been thoroughly cleaned prior to my arrival. In order to make the toilet flush, I had to physically hold the lever down until the water level dropped. There was a very foul odor throughout the entire room. The AC would only stay on for 10 min at a time. I was locked out of my room because the access box on the door malfunctioned. I awoke to the comforting sounds of the vacuum cleaner at 6:30am instead of waves crashing onto the beach. It seems to me that at 6:30am, when on vacation, a vacuum cleaner at that time of day is a bit disruptive. I'd rather spend the night in my vehicle than to stay here again!! Enter at your own risk!!
May 18, 2015
Rated 4.0 out of 5.0 by Comet10 Comfortable but had some issues
We enjoyed the pool area and beach mainly. Our room was clean however was missing television remote, hair dryer, toilet paper and towels upon check in. The television was also not working. The hotel staff was friendly and accommodating and were attentive to our needs after we notified them of the problems with our room. The maintenance staff was very attentive as well. The pool area was very nice however the bathrooms were very dirty and needed major attention! We overall enjoyed the pool and beach. Would stay again based on the attentiveness of the staff to fix our problems.
May 17, 2015
Rated 4.0 out of 5.0 by Thor7689 Fun in the Sun
This was our first vacation together as a couple and we loved our proximity to the beach. The front desk staff was very amiable and helpful. We would stay here again.
May 16, 2015
Rated 4.0 out of 5.0 by msam311 Decent Place to Stay
Pros: Close to the beach (and attractions), fairly good value for the money, courteous staff.
Cons: Slightly dingy inside the hotel (outside the room), although this should be expected when you're at the beach and thousands of people are walking through it non-stop. Parking is tight, especially in the evening and at night. Some people have said the hotel is noisy, but our room wasn't (I believe the noisy rooms are the ones near the beach where the bar is located).
May 15, 2015
Rated 5.0 out of 5.0 by Aquila47 A fantastic experience, Let's Do It Again!!!
My stay there was great. The location was fantastic in that it was near many restaurants (Five-Guys Burgers
May 15, 2015
Rated 2.0 out of 5.0 by Nita44 Wait to stay there until they have completely remodeled.
The grounds have been remodeled and are nice, nice that it is beach front property.
The rooms are old and warn, on top of that there were issues of the room not being clean. Bed spread had bleach splots on it. Coffee spill on the wall. Stains in the carpet.
When I discussed with Management they said they are doing a remodel in the fall of all the rooms. Booked there a little too soon.
Mgmnt compensated us for the poor quality stay.
May 11, 2015