Rated 3.7 out of 5 by 47
Rated 3.0 out of 5.0 by Sherjoy Incessant music
We recommend the hotel based on location and amenities. However, music is played thru the speakers throughout the hotel - inside and outside. We paid extra for an oceanfront room only to find a speaker outside the door - it played til 11:00 p.m. even on a cold windy night. We love music but it soon became noise instead of music when you watch tv in the lounge with the music on. The staff was unconcerned. Property is recommended as long as you are aware. Great location but we won't go back.
November 27, 2013
Rated 5.0 out of 5.0 by Familyo5 Amazing Experience!
We LOVED this hotel! We got an amazing deal at the end of the summer. It had a great bar with live music, it was right on the ocean and the pool was fantastic! We were able to walk to shops and restaurants. I felt like we were in paradise. The kids had a blast - I cannot wait to go back!
November 23, 2013
Rated 4.0 out of 5.0 by Monkeypants Awesome Location and Friendly Staff
The hotel is located spectacularly on a pristine beach. While a little bit on the older side in terms of style and condition, the hotel is clean and staff is not only very friendly, but super knowledgeable. Great outdoor bar and relaxing pool area makes this a very solid and good value for money choice for a weekend getaway.
November 12, 2013
Rated 2.0 out of 5.0 by HHisland unauthorized charges on my credit card
The hotel was fine, the staff was courteous. However, there were charges billed to my debit card that I did not authorize. When I called for clarification, they stated that it was just a customary thing that their system does to ensure that we would have been able to pay for any incidental purchases that we make. Also, it takes several days for the amount to be refunded to my account. I will NEVER stay here again....
October 29, 2013
Rated 4.0 out of 5.0 by barb49 location in everything!!!
We enjoyed our stay at the Beach House But I will say that the biggest reason we enjoyed it so much was because of the wonderful beach for walking and the weather was fantastic while we were there. Everything was "OK"--staff, rooms, breakfast, etc. but nothing was really "above expectations" except the beach. Some of the areas were not very clean: e.i. the area around the pop machine, ice machine and microwave. It would have been nice to have the microwave in our room as most Holiday Inn properties do because it was very warm and uncomfortable where we had to use it, then carry the hot food to our room. Also, the microwave was very dirty and got very hot on the outside--scary!
October 9, 2013
Rated 2.0 out of 5.0 by Jessica2013 Hilton Head is great this hotel not so much!
Trust me people I always do my homework on hotels and appreciate the help of others reviews and ratings. So please take my advice on this facility. Yes Hilton Head is very nice and this hotel is on the beach and within walking distance of shops and dining. That's all it has going for it though. It is not very clean and well frankly rundown. We stayed on the 4th floor and the hallway carpet was worn and stained. Then so was the carpet in the room. The air vent in the bathroom had dust hanging off of it (room 446). The furnishings were modern but looked like they had taken a beating with scratches and dents all over them. The pop machine was broke and the cable connection was fuzzy. If it wasn't so late and we hadn't been on the road for hours I would have asked for my money back and stayed elsewhere. The staff was nice enough and the Tiki Hut was neat. I really think this was more of a management and investment issue. It really needs some major upgrades and some major elbow grease. If you are a clean freak beware.
October 5, 2013
Rated 5.0 out of 5.0 by SCfan Great time
Platinum Elite Level. I made this reservation for a friend going through a divorce. She and a lady she works with had a great time. They didn't leave the property after a visit to the outlet malls on their way to HHI. Nothing is more relaxing than listening to the waves roll in and listening to music at the Tiki Hut with a cold beverage. They also ate at the Tiki Hut and enoyed it very much. It was great that she enjoyed a stress free weekend. The staff followed my special instructions regarding incidential charges also. Thanks again. If you think all I do is leave warm & fuzzy feedback, look at my review of the HI in Charleston.
October 1, 2013
Rated 4.0 out of 5.0 by M75simpson Fun and Sun
Lots of things within walking distance and a beautiful beach. Love Hilton Head
September 24, 2013