Rated 4.6 out of 5 by 49
Rated 4.0 out of 5.0 by incognito6174 Excellent resort, below average restaurant food and staff
The resort offer excellent views and rooms, right on the beach if you prefer or nestled in the gardens. The room I stayed in was very good; clean and well-lit with enough amenities to relax. I had to check work-related emails, so the resort-wide wifi was very useful and indeed works very well, even as I was walking towards my villa from the reception - full points on that.
The restaurants could do better. The breakfast was good; but the lunch and dinner experience leave a lot to be asked. As an example, our waiter forgot to get spoons along with our food. When reminded of it, his smile turned into a frown and did not go until we left. The food was just decent; and I could see many guests leaving to dine at the cheap eatery next door.
September 1, 2014
Rated 4.0 out of 5.0 by GL12 comfortable bed and friendly staffs
Overall its a nice experience. Comfortable bed and friendly staffs.
I can see the unity in the staffs. Keep up the good team work.
There some places need improvement:
1. Change in curtains for oceanview bungalow
2. More raincoats and towels - as it was raining when we need to transfer from long tail boat to ferry, there isn't enough raincoat nor towel.
August 30, 2014
Rated 5.0 out of 5.0 by Prach The comforts of a private moment
The staff are friendly Beautiful Places Cheaper in price can afford. More important, it has a warm feeling every time we come
August 27, 2014
Rated 4.0 out of 5.0 by ar1412 Very nice resort remote location
The resort is beautiful and will cater to your vacation needs , as long as you want sun , sea and relaxing.
The resort is quite remote and there is no activity in the area , If you want some action you have to go to main site of the island . The catch is a stiff 1100 baht long tail boat ride each way.
August 26, 2014
Rated 4.0 out of 5.0 环境优美，适合度假
August 25, 2014
Rated 5.0 out of 5.0 酒店接待，客房服务，餐厅就餐，酒店位置一流
August 21, 2014
Rated 5.0 out of 5.0 by BB3563 Good hotel choice
My wife and I recently stayed here with our two children (4 & 2). Great staff, service with clean rooms and property.
August 17, 2014
Rated 5.0 out of 5.0 by 娜娜NANA 服务不错、景色很棒
August 17, 2014
Rated 5.0 out of 5.0 by sasper 美丽的风景
August 16, 2014
Rated 5.0 out of 5.0 by jarrenchf 环境很好，服务一流
August 1, 2014
Rated 5.0 out of 5.0 阳光、沙滩、椰林、树林
July 30, 2014
Rated 5.0 out of 5.0 风景优美,服务周到
July 21, 2014
Rated 4.0 out of 5.0 by Eric73ph Great room and service. Food is average
My wife and I decided to spend our 2nd honeymoon in this hotel. I have to say that my stay was not without problems though.
It started with a mix up on my land transfers from Krabi airport to Holiday Inn. It took an hour before I was eventually picked up by a shuttle to be sent off to the pier.
I was pleased when the hotel management informed me upon check in that my room would be upgraded as compensation for my inconvenience. And I got a complimentary bottle of wine as well! That is how a bad experience turned out good in the end!
I thought the resort's location is perfect for some quiet time with your loved one. The sunset bar is also a perfect spot to sip on a few cocktails while watching the beautiful sunset.
However, do take note that my wife and I went for the Thai buffet and I thought it was average at best. If hotel fare is not your cup of tea, there are some restaurants along the beach that you can still choose from.
There were some very minor inconveniences like my bathroom light not working and the shower drain being clogged. All of which was fixed promptly after bringing it to the attention of the hotel staff.
All in all, my experience in Holday Inn Phi Phi Island was a very good one. I would easily recommend this hotel if you are thinking of being in this area.
July 16, 2014
Rated 5.0 out of 5.0 服务很好，环境很美
July 15, 2014
Rated 5.0 out of 5.0 by happyboy牛牛 非常好
July 10, 2014
Rated 5.0 out of 5.0 美丽的酒店，舒心的体验
很喜欢这次的入住，以后去外地旅游还会选择 holiday inn。只是这次住的202房间的淋浴头漏水，使得出水口水流不够大，洗浴的不太舒服。希望酒店能尽快维修。
July 2, 2014
Rated 5.0 out of 5.0 床铺舒适
July 1, 2014
Rated 5.0 out of 5.0 by has33 FIVE STAR SERVICE
I think I have mentioned a lot in detail earlier about the entire stay and the same can be referred here for this purpose.
Just to summarize, Mr.Stephen the hotel manager was very kind as far as guest relations are concerned and my personal thanks to Chef Yum for his wonderful service exceeding our expectations for providing us indian vegetarian meals in such an isolated island.
His kind gesture to greet us every time in the restaurant and ask us for any requirements and surprise us with new vegetarian dishes was like personalized service we did not expect.
The service of this resort is five star and I would highly recommend anyone traveling to phi phi to stay here.
Crysal clear water and very clean and well maintained beach. Great snorkelling experience.
Two lovely swimming pools with one having an amazing view of the sea.
Overall all the rooms are nice and the beachfront studio where we stayed has great views of the sea and just on the beach.
All our needs were taken care of very well while we were traveling with two infants in our group.
Swift check in and checkout with the surprise musical farewell.
Mosquitoes problems could be minimized.
June 30, 2014
Rated 5.0 out of 5.0 by CQ71 Sea, Sun, Beach - Relaxing
If you love the Sea, Beach and Sun, this is where you would like to be. The beach reaches far out and there is some corals and fishes about 100/200 from the beach.
The hotel provide free rental of kayak and life jackets. Wear it to swim to the corals for an easier swim. They also have provide free snorkeling gear, but it is best to bring your own for hygiene reason. There are 2 pools in the hotel compound. However, the pool at the further end of the hotel is out-of-bound to kids. For family with kids, it is best to stay near to the lobby, where most of the facilities are located.
There is a evening bar at the hill top. It is about 15 mins walk from the lobby. But the view is fantastic and is worth the walk. Being loyal to IHG has paid off - we were given complimentary cocktails while watching the evening sun set.
There is a kids room with a cheerful staff to provide art and craft to the kids. Most play are free but some are chargeable.
Kids can enjoy breakfast free. The breakfast range is good, considering that everything has to be transported to the island via boat. However, the restaurant doesn't seems to have kids menu to enjoy Kids eat free program for lunch and dinner.
There is a restaurant just next door to the hotel and the food there is cheaper.
The hotel provide an electronic insects repellent in the room. But mosquitoes are everywhere on the island. So bring your own insect repellent. My kids has mosquitoes bites all over her legs while we were out of the room.
There is a mini-mart for you to purchase water if the complimentary bottles of water is not sufficient. As the weather is hot, buying more water is a must.
We are also very thankful for IHG for upgrading our room to beach front. Some of the garden view rooms are quite far from the beach.
There are paid tours to islands, but our kids could not swim well, so we skipped them. They are eager to learn swimming to be back here next year.
June 28, 2014
Rated 5.0 out of 5.0 by 尘世心情 休闲度假一流
June 25, 2014
Rated 5.0 out of 5.0 by hallman PP岛优之选
June 7, 2014
Rated 5.0 out of 5.0 by sophie0311 环境优美，服务热情
June 3, 2014
Rated 5.0 out of 5.0 by Holiday Ian Spectacular View
My girl friend and I spent 5 wonderful days at this resort. I read many of the reviews by other visitors and would like to mention the site is spectacular, facility is a little tired, but on the whole lends itself to a relaxing comfortable feel. The separate rooms had a kind of "cottage" feel.. The food was OK and the cost was what I might expect A - being a hotel
June 2, 2014
Rated 5.0 out of 5.0 by Emma0190 Amazing Views
A lovely hotel to stay, we had booked a Sea View Bungalow & were not dissapointed by the view. I believe we must have had the best one, room 116!!
Loved everything about the place, only thing i would say needs more attention is their buffet breakfast. It just didnt have much that appealed. Even some yummy banana bread or something would have improved it. Also, if breakfast lasted till say 11am or 12pm i think that would have been better, as many people come to just relax and a longer sleep in would have been perfect.
Lunch under the trees was amazing, a perfect afternoon is spent here.
Your long tail boat drivers were great, we went on 3 tours, the fishing and snorking, the shopping at Tonsai & a 4 hour trip around the different islands. all three drivers were lovely & helpful.
I would also suggest maybe the dinner menu having a few differnt options. We noticed the room service menu was almost the same as the dinner/lunch. Another reasturant would have been great. A little variety doesnt hurt. but in saying that, we did stay for 6 nights so longer than others i suppose
all in all i loved it and would definitly come back one day!
June 2, 2014
Rated 5.0 out of 5.0 by trustfor 下次还选这里
May 18, 2014
Rated 5.0 out of 5.0 by Solo Lois Well Run Resort in Stunning Location
I had been told it would not be good, but it is all clean and new. There are two swimming pools situated at either end of the complex. The sea is here all day and right at the doorstep, There is a developing reef so snorkelling is possible, and interesting. Trees for shade line the beach and pretty local boats are moored at one end.
There are activities, and good themed dinners with excellent food and entertainment, reasonably priced. The only real let down is the breakfast room which is up many many steps. I am disabled so after two attempts, and finding the offering mediocre, I decided I could manage with out breakfast. One of the waiters there chases a small child, (of his?) round, and it is not professional. The lunch offering under the trees on the beach is really good and worthwhile.
There is a buggy, and they drove me round in it for meals etc., and up to the sunset bar where people drink as the sun goes down. Make sure you sit at the bar end though, the other end is a bit smelly, perfumed sewerage? The view is wonderful.
The room is very nice, 502, with a double bed and a sofa bed. There are two shower rooms, which is odd, and a lovely terrace right on the side of the sea. Everything is clean and tidy. The rooms past the pool can be set back from the sea without direct access as per the brochure photo. I was taken to one at first but since the approach was down a steep incline I could not access the room. They then offered me this room which looks like the one on their website.
The dive centre here is excellent and David the instructor took charge of me providing a really good couple of dives, helping with my equipment and helping me back into the boat. I can't praise him and his team enough. The boat was a really good speed boat.
I preferred this resort to one nearby where I stayed at first. At night this resort is discreetly illuminated, so it is easy to find your way. Not all resorts are so good in this respect.
I would recommend this to everyone, but tell Holiday Inn to sort out their breakfast provision to make it more accessible for all, and offer more tables to avoid the queues on the staircase.
Room Tip: Ask for a room with direct beach access, not one with a path to the beach.
April 2, 2014
Rated 5.0 out of 5.0 by cknick great place
seaview is nice, rooms are clean an comfortable , as i visit with my grandmother who got legs-ach, we could go to our rooms via bettery truck. the food is tasty.
January 13, 2014
Rated 4.0 out of 5.0 非常好的住宿体验
January 12, 2014
Rated 4.0 out of 5.0 Where are my reward points?
To whom it may concern,
I booked three rooms and spent above 4000 EURO in three days and got ONLY 9k reward points. I would have expected at least 40k reward points. Can you explain?
January 4, 2014
Rated 5.0 out of 5.0 by sowick 到访两次，不同季节，非凡体验
December 29, 2013