Rated 5.0 out of 5.0 by ElDonAlmighty Fabulous staff, easy walk to cool places
My wife and I use this as a great getaway because it's a great base to walk to the shopping and clubs on the Gold Coast.
Everyone things about downtown or Michigan avenue, but this area is fun because of the diverse restaurants and a more calm atmosphere.
The staff is fabulous and the rooms are neat.
Did I mention the great staff?
May 17, 2013
Rated 4.0 out of 5.0 by LisaT Great Location
Hotel Indigo was a good value for your money. Our room was spacious and was clean and I love being off the beaten path. Construction was going on during the day but didn't interfere with our stay at all. The lobby has a sitting area and a small bar which was perfect for a night cap or pre-event cocktail. The breakfast was a nice treat and I was very pleased I could order off a menu. I have already booked my next reservation and this time included the breakfast in my room rate.
My only complaint would be the people at the front desk. My experience with both the check-in and the check-out staff wasn't up to the standard of other hotels. They could use a lesson in customer service. They weren't exactly rude, but certainly weren't friendly and acted as if we were lucky to stay at their hotel. Something that can easily be corrected with new employees, if necessary. However, the restaurant server and bar staff were extremely friendly.
Overall, Hotel Indigo is a good value for your money.
May 17, 2013
Rated 5.0 out of 5.0 by TronR1Y Outstanding staff and great location
The pics on the website were reflective of the actual property. Enjoyed the sunny beach-like feel of the room with comfortable bed and faux wood flooring. Cleaning staff provided extra coffee for the in-room Keurig machine. Front desk provided print outs of bus routes and heated up restaurant leftovers in their kitchen. Just 5-9 minutes walking distance to restaurants, bars, shops, Water Tower building, and bus stops. At the time of booking, Indigo was the second least expensive 3-star in the city area.
May 16, 2013
Rated 5.0 out of 5.0 by maudemaudemaude Refreshing Take on a City Hotel
Though you may be in the heart of the hustle and bustle of the city, this hotel makes you feel otherwise. The moment you walk through its doors, you feel as though you're on a tropical retreat. The staff is welcoming, the rooms are inviting, and the overall feel of the place is simply spa-like. After a long day of exploring Chicago, I could not wait to make it back here!
May 14, 2013
Rated 1.0 out of 5.0 by Tabatha no good
Many people were staying at this hotel which we thought ment iy was great until we got there. When we got there our room was given to the wrong person and the man at the front was rude as can be. He just told us it was the person before him who made the mistake and he cant do anything about it. He offered to give me and my husband a double bed room instead. Which i told him i payed in advance and want the room i payed for and me and my husband do not need two beds. Than he replied "dont make this difficult for me." the overnight man ay the front was rolling his eyes and very rude. I work in customer satisfaction and so does my husband. That man should not be working any where near clients. We ended up taking the double room but it wasnt even clean and had holes in the wall and food (im hoping) stuck to the chair. I was in tears telling my husband i just wanted to go home until the next day. The next day when we got back there was another man and he was wonderful. He fixed our room right away to one we payed for. The room did have a hole in it as well in the wall but he said it was from construction. I understand construction but it was a horrible experience for me. It ruined alot of our alone time. I would never recomend this hotel to anyone.
May 13, 2013
Rated 5.0 out of 5.0 by db999 Nice hotel, great location
The hotel is located in a beautiful neighborhood with some wonderful architecture, trees & flowers, etc. -- but only a few blocks from Michigan Avenue. Restaurants are plentiful nearby, including several on Dearborn and Rush Street. The Newberry Library, Chicago History Musem, and Lincoln Park are also close by. And other Chicago attractions are easily reached by CTA train or bus.
The staff was very polite and friendly. The room was nicely decorated and comfortable, and did not have the cookie-cutter feel of many hotel rooms. It suited the neighborhood very nicely, and we would happily stay there again.
May 10, 2013
Rated 5.0 out of 5.0 by jershad13 Great Location and Nice Hotel
Hotel Indigo is on a quiet street a couple of blocks away from many great restaurants and shopping. The hotel was nice and the staff was helpful. Awesome hotel at a great price. I would highly recommend it!
May 10, 2013
Rated 5.0 out of 5.0 by ShellMG Would stay again
My husband and I were in Chicago for one night to celebrate our daughter's graduation from college. We needed an accessible room with space for a wheelchair to turn around, which may have given us a larger bathroom than some of the other rooms.
The hotel decor was a very refreshing change from other hotels, and the arrangement of the furniture made good use of small spaces. The bed was firm and the linens were of good quality. It was nice to have a finished wood floor!
May 7, 2013