Rated 4.3 out of 5 by 234
Rated 5.0 out of 5.0 by TRobert Professional Staff, Excellent Lodgings
The staff was courteous, efficient, professional, and very knowledgeable about my IHG points and how to use them. The hotel, as always, was clean and quiet, and the surroundings, both the public areas and the guest room, were stylish and comfortable at the same time.
October 27, 2014
Rated 5.0 out of 5.0 by Cigarbutt62 Great comfortable hotel
Wonderful hotel with modern,bright decor in the lobby and public areas.Staff was great. Received a courtesy call after check in to see if we were happy and comfortable in our room. Rooms were clean,bright and cool looking. Liked the wood floors and also the ample electrical sockets on lamp bases. Bed was very comfortable and sleep well. Shower had great water pressure( that's a biggie with me). Excellent toiletries in the bathroom. Really have nothing negative to say about this hotel. Hope to get the chance to stay there again.
October 24, 2014
Rated 1.0 out of 5.0 by Lalc Bad room, worse response from staff
Air conditioning did not work (75F all night in the room), iron leaked profusely, ironing board did not work. When I told the front staff that
1. I did not sleep
2. I am wearing wet clothes (I showed her)
3. I am wearing wrinkled clothes (I showed her
She said, "I'm so sorry, here is a voucher for a free cup of coffee".....nothing more to say.
October 18, 2014
Rated 5.0 out of 5.0 by MichelleGCthebride Great Value, Modern, Friendly Staff, Delicious Food
We booked two nights at the Hotel Indigo for our wedding block and all of our wedding guests had an incredible time. This says a lot about Hotel Indigo because our destination Albany wedding all stayed at Hotel Indigo and everyone thought it was a great hotel: good price value, clean, professional friendly staff, and overall excellent experience. The Hotel Indigo went above and beyond to accommodate us. The food at the Blu Stone Bistro restaurant is amazing, as are their cocktails. The rooms are comfortable with plenty of space and with modern clean wood floors. I'd definitely recommend to anyone and I'd stay there again!
October 17, 2014
Rated 5.0 out of 5.0 by SMoore Great hotel
Nice, clean, comfortable rooms. Staff is extremely friendly. Workout room has a fair amount of equipment compared to other hotels.
October 17, 2014
Rated 4.0 out of 5.0 by IHGfan2014 Dinner restaurant terrific
We loved the décor, the friendly staff, and dinner in the hotel restaurant was beyond our expectations! The food was outstanding and there was a band playing great tunes. However, the air in the room at night needed to be circulating. We had someone come up and check but it was warm. The breakfast café was understaffed and by the time someone came in to help we had to rush off.
October 17, 2014
Rated 5.0 out of 5.0 by Miamarie Wonderful hotel, staff very helpful, and very comfortable.
The hotel was a very comfortable place for our family gathering.
Front desk service was a little slow, but they were very nice.
Staff on floor was very nice and very helpful.
October 16, 2014
Rated 5.0 out of 5.0 by Swiftwing Albany!
Clean, comfortable, great staff. The room was well appointed, great shower!! The floors were wood, a real plus, with just a small rug, this made the room appear de-cluttered and neat in appearance.
October 15, 2014