Rated 4.0 out of 5 by 111
Rated 4.0 out of 5.0 by APM8934 SMOKE FREE in Albany
I can't tell you how important it is to find an Albany hotel that understands 'SMOKE FREE'. Big Plus for the staff - which is wonderful and competent. The room was comfortable and quiet, even the soap (AVEENO) was perfect.
December 3, 2013
Rated 5.0 out of 5.0 by lin1020 Loved the staff!
The hotel was a delight, a change from cookie-cutter chains. What I liked best was the cheerful, helpful staff--every one of them.
December 3, 2013
Rated 4.0 out of 5.0 by emecormnett Perfect for work trips
The hotel was quite and comfortable. Room service was quick and tasted good. I've stayed at the hotel twice now and would recommend it to anyone who wants to stay near the airport at a quiet and clean hotel.
November 29, 2013
Rated 4.0 out of 5.0 by Elmo158 1st time at an Indigo
After being a Priority member since 1986, this was the first time I have stayed at an Indigo property, it was a very pleasant experience, it has a different type of atmosphere, more modern.
They had a restaurant tied into the hotel which was excellent
November 27, 2013
Rated 4.0 out of 5.0 by Pat1113 Service Staff
Please commend all of your service staff!! From our check-in to check-out everyone we met and had dealings with were extremely friendly and most helpful.
November 26, 2013
Rated 3.0 out of 5.0 by TJ607 Uncomfortable Beds
My daughter and I stayed one night while visiting a local college. The hotel was fairly clean. One dirty tissue on the floor close to the bed. The matresses were hard as a rock and my daughter got next to no sleep. I had ear plugs in but there was so much noise from other rooms it even woke me up. Positive things are the lobby was nice and they had a nice selection of free newspapers. Also my daughter really liked the pulsating shower head and told me we need one for the house. The front desk was very kind and offered us up a room with two beds for the same price as one. We will likely stay at the Holiday Inn Express next time we go to Albany.
November 24, 2013
Rated 5.0 out of 5.0 by JennL I Can't Stop Wanting To Vacation
Since we have left this amazing hotel I have not been able to stop thinking of reasons to go home to NY to specifically stay at the hotel!!! It was absolutely beautiful, the staff was amazing, the breakfast was delicious and the rooms do NOT look as if they have not been updated since 1973.
From the hardwood floors, to the beautiful paintings on the wall, to the ottoman/sitting area to read the paper, the beautiful showers, the amazing Aveda products, the bar delivers to your room!!, to the yummy coffee and the amazing Kind bed!!!
I would honestly recommend this to EVERYONE!! I am even trying to get my friends from MA to take a trip to NY just to stay at the Hotel Indigo!!!
I can not wait for my next stay!! If you need an ambassador for your hotel I am ALWAYS available ;-)
November 22, 2013
Rated 4.0 out of 5.0 by EtchGuy Convenient location, quiet & comfortable
I must admit to liking this hotel for its location, having used it several times now while passing through the area.
The rooms are nice with good beds. The room I was in this time was quiet & comfortable.
I must admit to being a little disappointed though as this time I was not upgraded to a suite, something that is both normal & expected at my level (I am a Platinum Ambassador) Saying that though, I did remember that the suites were not that quiet from my pervious stays. So, I cannot tick the box for "Recognition for IHG Rewards Club Memebers" this time!
The restaurant is fine, although I did not use it for this visit.
A recommendation for the fellow traveller: Never bother paying to have the “Best for breakfast” rate as the voucher is only good for one drink & one item from the menu. In my case I paid over the odds for a coffee & one muffin. No mater how you play the menu, you will never get something that comes close to a full American breakfast without paying for 2 or 3 extra items. If you did want a real breakfast, there are plenty of local restaurants to go for a good breakfast at a lesser price.
November 16, 2013