Loved the location, the ambience, the breakfast and every thing this place had to offer. Every thing necessary was at a walkable distance- the Mall with clinic, lots of eateries, and most of the
A big shout out to Claudia, Pooja, Ashley and Lucas and to Rob(GM) for making sure someone attended to my questions before we checked in. We were very pleased with the customer service support we received. We were travelling with a 2 year old and at one point when I checked at the concierge if they can send a glass of warm milk to the room for the child, the hotel staff actually sent a jug of warm milk to the room. During checkout, when I reminded them about the milk and that its cost wasn't included in the bill, they told us it was on the house.
Such small little gesture speak volumes about the hospitality of the staff.
The only negative point of this hotel is the breakfast restaurant- Red salt and the seating arrangement. I was too noisy in the mornings and the egg station had a long queue. It took us atleast 30 mins from the time we found a table to the time we returned back to our table with breakfast. But I would like to blame it on the long weekend and the hotel running at full occupancy. Its best to go for breakfast early in the mornings if you want to avoid the queueing up and the crowd.
All in all, great experience! :) [Less]