I stayed at Intercontinental Melbourne for my personal leisure trip.
The service was very good, from bell service to check-in counter to concierge. All staffs are very friendly and
However, I was quite disappointed with my room. Although I have got an upgrade to a junior suite, the room was still small and I didn't feel like I was upgraded.
The choice of food in breakfast place was also not good enough.
The towel and bathrobe in the bathroom were not fluffy and thus seemed old to me.
My experience this time didn't makeup to my Ambassador experiences in other Intercontinental Hotel in other countries like Bangkok, Osaka, Singapore, etc. [Less]