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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

3.9

based on 780 reviews
81%
Recommend This Property

Ratings Breakdown

780reviews

  • 5 Stars
    285
  • 4 Stars
    300
  • 3 Stars
    108
  • 2 Stars
    42
  • 1 Stars
    45

They hate IHG

By

October 18, 2019

Not sure why this hotel is part of IHG. If they can be difficult to its members they will. I’ve stayed here a couple of times and it’s never smooth. Furthermore the hotel is so old, loud ( next to highway) and unfriendly staff. I’m a spire member so i can compare this is most probably one of the poorest crowne plazas in the world. I’ve stayed here at least 5 times in the past year and every time free parking was given as part of the spire membership. Now all of a sudden the check in lady claims that’s a mistake and wanted me to pay fo it. After 15 minute discussion they allowed a free parking space one last time. Consistency is how you make loyal customers. That one final time is all I need because I’ll never stay here again. I have various colleagues who’ve stayed there as well and for some reason they’re always difficult towards IHG members

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