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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 1195 reviews
91%
Recommend This Property

Ratings Breakdown

1195reviews

  • 5 Stars
    803
  • 4 Stars
    301
  • 3 Stars
    60
  • 2 Stars
    14
  • 1 Stars
    17

很不错

By

October 16, 2017

club

很不错,床舒服,服务不错,很不错,床舒服,服务不错,很不错,床舒服,服务不错,很不错,床舒服,服务不错,很不错,床舒服,服务不错,

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还不错

By

October 16, 2017

club

房间和卫生间都宽敞而干净。但是枕头软踏踏的不是很舒服。
门童服务意识很好,会主动帮助提行李,开门,并问好。
价格来说尚能接受,若能包含早餐就更好了。

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服务好,方便

By

October 16, 2017

地段方便,附近购物餐饮都很方便;
服务人员热情主动;房间较新
价格稍微偏高,
貌似经常会有会议,所以房间需要提前预定,否则没房了。

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设施尚可,服务亟待提高

By

October 15, 2017

platinumelite

房型硬件都很不错,处理问题怠慢!前台没有白金,好致悦会员通道。酒廊服务挺不错,但是业务不太熟练房卡和预授权换卡做了好几遍,还是失误害得我又下楼重做房卡。但是礼宾态度让我很不满,不想解决问题并且一直在强调领导在忙,并不是找茬只想帮助酒店解决问题,有一个好的服务,总体还是非常不错的酒店!

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房间舒适,泳池很棒。

By

October 13, 2017

club

酒店的地理位置很好。服务很亲切热情。房间舒适。泳池很漂亮。午餐很一般,不好吃。留下购物中心很方便。有很好吃的餐厅。

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一次较差的入住体验

By

October 12, 2017

入住时,前台未识别出我的金卡信息,后返回前台质询后才完成确认。
安排的房间楼层低且紧挨电梯,夜间躁音较大。
淋浴间有一些漏水。
向酒店反应后,酒店前厅经理积极反应,但我的相关诉求并没有得到满足。
内住该酒店多次,此次体验很差。

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服务一流,贴心

By

October 12, 2017

platinumelite

整体环境很好,服务很不错,礼宾服务很讲究,房间所有设施很贴心,因为是白金会员,酒店做了升级,唯一我觉得值得改进的地方是洗漱用品一般,不够细致。但是一句话可以概括,讲究。。。

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服务一流

By

October 11, 2017

platinumelite

服务一流,无论在入住时还在入住期间,很贴心,还会推荐其他人入住这个酒店,服务一流,无论在入住时还在入住期间,很贴心,还会推荐其他人入住这个酒店

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Wholly enjoyed my stay

By

October 10, 2017

I love the location of the hotel near lovely Ritan Park. Nice rooms, pool, fitness. Good service. Relatively laid back.
Have also enjoyed great upgrades

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五星服务,值得推荐。

By

October 08, 2017

club

酒店与购物中心联通,入住酒店可免费使用地下停车场,这点很贴心,前台和礼宾部服务人员都很热情,房间中规中矩,泳池水温略低,早餐种类丰富,总体感觉满意。

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房间干净整洁,酒店会员礼遇满意度高

By

October 07, 2017

对于进店感受很不错,大堂服务生热情接待,前台人员能很快识别客户星级并对其服务。酒店酒廊不错,餐厅食材新鲜。

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服务很好,床很舒服。

By

October 07, 2017

club

总体感觉非常不错,前台和礼宾的服务非常有主动性。酒店的位置也非常好,在北京二环外,下楼就是悠唐商场,非常方便,吃饭和逛街都非常方便。下次再除去旅游还是会选择皇冠假日这个品牌的酒店,希望能有更多的惊喜。

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