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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 907 reviews
88%
Recommend This Property

Ratings Breakdown

907reviews

  • 5 Stars
    490
  • 4 Stars
    268
  • 3 Stars
    77
  • 2 Stars
    44
  • 1 Stars
    28

Convenient location

By

April 23, 2017

club

We had an enjoyable stay at this hotel. We arrived early and left our case so that we could go round the city centre. Went to the Symphony hall in the evening and had no difficulty. The walk from the station is not too far. The hotel itself was welcoming with great staff. Breakfast was a pleasure.

The only draw back at the moment is the building work going on in front of the hotel.

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Excellently placed in central Birmingham

By

April 22, 2017

Everything about our stay was good. It would be difficult to find a hotel in central Birmingham that isn't affected by the massive building work, but the room was quiet.

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Great place to stay

By

April 22, 2017

club

Very convenient for the train station, town shops, theatres

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Great service

By

April 22, 2017

Great service by staff very helpful couldn't do enough for me

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Nice hotel but poor parking

By

April 21, 2017

club

Hotel was a good only let down by the parking which was exaggerated by the building works nearby. Took a while to find the hotel due to this, would of liked some prior notice of the works and instructions on how to locate and park. Was close to cancelling my reservation due to this part of my stay. Had to park across the road in a car park that although reasonable close was not easy to navigate due to all the roadwork's and other building work.

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Nice stay

By

April 21, 2017

Staff is very friendly, room was very clean, food quality was very nice. At convinent location, walkable distance from Birmingham new street station.

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Great hotel

By

April 19, 2017

Stayed with the wife and kids. Very helpful staff rooms are clean and tidy and not to crowded. Very polite staff and willing to help customer when needed

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Great Hotel

By

April 19, 2017

Perfect location, great service and loved the facilities (especially the lounge)

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Not bad at all

By

April 18, 2017

platinumelite

I hope my company continue to offer me book this hotel.

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Great location for business and city culture

By

April 18, 2017

club

This is a nice hotel that provides a comfortable stay and is centrally located to the city culture.

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Great City Hotel

By

April 17, 2017

club

Hotel lovely very modern facilities, Rooms spotless, Lovely touch with bottled water biscuits in room on arrival, Sleep spray and natural soap very welcoming,.

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Great staff and convenient location but give it a miss for a while

By

April 16, 2017

I've stayed here on and off for many years now and whilst the service is great and the location ideal the building work going on adjacent and the lack of parking spaces makes other IHG properties more attractive for a stay in Birmingham.

I will be back

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