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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 752 reviews
80%
Recommend This Property

Ratings Breakdown

752reviews

  • 5 Stars
    385
  • 4 Stars
    180
  • 3 Stars
    86
  • 2 Stars
    60
  • 1 Stars
    41

Updated Rooms

By

May 23, 2017

club

Rooms were comfortable but you could tell they seemed to be older but updated.

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Poor rooms, highway noise, mold in bath area, poor food.

By

May 22, 2017

Go to another hotel in the area. Poor food, highway noise, mold in the bathroom. Facility needs a big facelift. No hot water in the morning. Nothing like a cold shower to start your business day!
Better hotels and better values in the area.
The staff was the only saving grace.

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Mrs

By

May 17, 2017

club

Comfortable bed, clean room, friendly staff - room ac worked great, soft pillows, towels were soft , tv channels great

I think if you leave water in the room it shouldn't have a tag for a charge... I've been to other hotels where water bottles are free.

I like having a fridge in the room and check out is easy with receipt being sent to the room under the door each morning

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North Columbus

By

May 17, 2017

This would be a good location for a business trip. I would probably try downtown when I'm in Columbus next.

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Not very comfortable in meeting rooms

By

May 17, 2017

club

Very poor chairs. Worn carpet. Terrible food at the meeting events.

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Consistently outstanding customer service

By

May 15, 2017

Consistently outstanding customer service...Front Desk, manager and wait staff at Breakfast, any associate at any time about where things are inside the Hotel, services outside the Hotel in the community...professional, courteous, helpful...it's obvious that management is committed to outstanding customer service.

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Professional and helpful staff

By

May 13, 2017

club

The staff was very helpful. The fitness center is very nice and clean. The concierge areas are very nice. They did a great job preparing our company meetings in various conference rooms. Hotel was easily accessible and the area is nice to jog around.

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very nice and helpfull staff. nice rooms

By

May 08, 2017

club

I found that the staff was friendly and helpful. The rooms were neat and comfortable. Access to wi-fi helped with work that needed to be done. very nice stay.

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Comfortable bed and great service

By

May 04, 2017

Excellent Hotel. Very clean and friendly. Very accommodating meeting rooms with top notch equipment.

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Comfortable bed and temperature control system

By

May 03, 2017

club

The bed and pillows are very comfortable and the temperature control system is the most quite system that I had experienced.

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WB

By

May 02, 2017

club

Room was tiny compared to other properties. I expected two beds and was put in a room with one bed and a sleeper sofa. The sleeper sofa was placed in an awkward position and butted up against the bed when deployed.

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Great hotel

By

May 02, 2017

Great rooms very comfortable beds super clean rooms . Even the hallways are really clean and have a very nice fragrance to them .

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