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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 836 reviews
95%
Recommend This Property

Ratings Breakdown

836reviews

  • 5 Stars
    590
  • 4 Stars
    191
  • 3 Stars
    29
  • 2 Stars
    15
  • 1 Stars
    11

卫生,服务好。

By

February 28, 2017

唯一一点问题就是复印文件收费10迪拉姆的问题。其他我觉得很好 无论是从服务还是环境 , 对待顾客很有礼貌。 假日酒店是我出行一直选择的酒店。

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An awkward stay

By

February 28, 2017

I'll be positive and start with good points. The refurbished rooms are fine, clean and comfortable: the blackout curtains are wonderfully efficient. Staff are as lovely as ever.

General downsides include the slowly deteriorating neighbourhood, and the fabric and design of the building. That's mainly down to the fad for atrium hotels quarter of a century ago, and (almost) fashionable nature of Deira and airport hotels in general at that time. The place looks dated and shabby from the street, and a two-story ascent by escalator from entry level to reception isn't the best start to a stay. The near airport location is neat for aircrew who stay here, and for airline guests during IRROPS: also for plane spotters using the hotel pool. But it's a ho-hum advantage for the rest of us.

On to the specific downside, and the reason i can't recommend the property. The hotel has always treated Priority Club "status" members well. I received the usual upgrade to a Club room by email, and my online reservation reflected the upgrade. So i went up the two-story escalator in a happy mood. Sadly the good mood ended shortly after when i was asked to pay for club-room facilities. Club room on the club floor without license to enter the club: what sort of nonsense is that?

First time ever: seems this policy has been in force for two three works. Sadly it destroys whatever value the hotel held for me.

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Fantastic Experience

By

February 26, 2017

club

Fantastic Experience with highly professional staff and facilities..

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Recent policy changes brings value down significantly for IHG members.

By

February 24, 2017

I always liked this property,however, with recent changes of rules on value adds makes it unattractive with no recognition or value for IHG members. Even with Platinum level membership one cannot access Club lounge, which is surprising. This is a departure from how others operate and recognise their loyal customers.

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Lovely staff and hotel

By

February 24, 2017

Had a great nights stay! Fabulous and prompt check-in and a lovely room. Hotel is well located and each and every staff member across the hotel was really helpful.

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Service with a dmile

By

February 21, 2017

club

Your staff is world class in the way they treat the customer. For a traveler, a friendly smile, an act of kindness can mean so much. I give thanks to all the employees of the Crown Plaza Dubai.

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Good Service

By

February 20, 2017

club

When we checked in the lift from the ground to the first floor was not working and the staff was not helpful had to drag my uncle and dad up the elevator. You should have the lift functioning it gives a negative opinion of the hotel. The man on the reception help us. Even though he was busy.

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Location Location Location

By

February 18, 2017

platinumelite

Very nice hotel and lovely staff...good loaction for liesure or business...ideal for shorter or long stay

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Confortable bed and great room

By

February 16, 2017

Room was very good.
As I mentioned, bathrooms drains needed maintenance.

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Very good stay

By

February 14, 2017

Excellent stay.
Stay many times before.
Good facilities.

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Service and location ideal.

By

February 10, 2017

I always enjoy staying here as the staff are so friendly and helpful it makes the stay all the better. They are always willing to go out of their way to satisfy any requirements. Located 10 minutes from the airport and a 2 minute walk from the metro makes this location ideal for both business and lesuire alike.

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CP Deira

By

February 10, 2017

I was on the club floor, nice clean room comfy bed. Shower over bath not ideal but was actually a good one. Swimming pool and pool bar fine, difficult to get in the pool as steps were not long enough. Hotel is in a busy area so traffic can be bad, also flight path from the airport is overhead so round the pool it's noisy but you don't hear anything in the hotel. Breakfast good, lots of choice plus a chef cooking your choice of eggs.

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