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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 802 reviews
96%
Recommend This Property

Ratings Breakdown

802reviews

  • 5 Stars
    570
  • 4 Stars
    178
  • 3 Stars
    28
  • 2 Stars
    15
  • 1 Stars
    11

Very satisfactory for a stopover or short stay to explore Dubai

By

January 16, 2017

club

Very calm and peaceful hotel and very quiet considering it is not too far from airport. Hotel has own transport to and from airport. Lovely pool located outside on 4th floor. Staff were very attentive and helpful. Consider paying extra for use of the Club on top (6th) floor. Happy hour or two has free drinks and the limited free food is quite adequate instead of eating in the hotel restaurants. The Spice Island buffet offers a superb range of food. The hotel is located in an urban location so don't expect lovely views. However, you can walk easily to the metro station to explore Dubai.

Posted byHotelStaff
January 17, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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Good business hotel

By

January 15, 2017

I visited the hotel on 3 nights of business in January 2017, it's located close to the MRT (4 to 5 min walk), but too far to walk to downtown or the beach front, unfortunately there's not a great deal of restaurants, bars or shops near the hotel, and through the distance of the walk to where there is a little night life, you'll walk through an area with some massage shops etc and footpaths littered with 'massage' girls business cards.

The staff at the hotel are great, very helpful, the food is fab and the pool area is lovely, so if you plan a visit to stay in the hotel or to taxi, MRT out to visit the city, it's ideal, but if you like to walk out and about from the hotel with the use of transport I'd look somewhere different.

Posted byHotelStaff
January 16, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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Friendly staff and great food

By

January 15, 2017

club

If you have to stay over a few nights in Dubai this a great choice....staff is very friendly and quality of food and drinks excellent...good value for money even for the pampered business traveller.

Posted byHotelStaff
January 16, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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Great Service

By

January 14, 2017

This hotel provided great service from the moment we checked in. The front desk agent took the time to read my hotel preferences and provided us a room that was very nice. He also recognized my IHG Rewards status. This was a good hotel and the service was great. I also enjoyed the location which was very close to the Dubai airport. Thanks again for providing us great service and being an exemplary IHG hotel!

Posted byHotelStaff
January 15, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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Not as I expected from a Crown Plaza

By

January 13, 2017

Not any specific problem, but I found it as any normal hotel, not luxurious as I was expecting.

Posted byHotelStaff
January 15, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as a Gold Elite IHG® Rewards Club member. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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Excellent Hotel

By

January 12, 2017

I stay here mostly while in Dubai. Great friendly staff, nice pool, great value for money property

Posted byHotelStaff
January 15, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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ANIL ADOOR

By

January 11, 2017

club

EXCELLENT BREAK FAST . GOOD SPREAD . . room temperature was good. very good bed and furniture. good service . over all excellent

Posted byHotelStaff
January 12, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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Cozy and comfortable bed and value for money

By

January 09, 2017

Very friendly and helpful staff, clean hotel with a nice ambience not forgetting the great help Mr denis accorded us with our reservations.

Posted byHotelStaff
January 12, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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Lovely and Pleasant Stay

By

January 05, 2017

club

Great stay, lovely hotel and staff were friendly and helpful. Must Recommend.

Posted byHotelStaff
January 08, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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dubai

By

January 04, 2017

everything was perfect. the hotel was beautiful from the lobby to the rooms. food was excellent. would highly recommend this hotel to anyone traveling to dubai

Posted byHotelStaff
January 05, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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Fantastic stay

By

January 03, 2017

This is my first experience at this hotel, it was fantastic stay gorgeous stuffs friendly smiley faces very helpful I'm sure I'm going to repeat my staying again .

Posted byHotelStaff
January 03, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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Ideal hotel for Business

By

January 02, 2017

good location, ideal for business use, very helpful and friendly staff. Club lounge and business centre very good and enjoyed the food

Posted byHotelStaff
January 03, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager
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