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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1545 reviews
91%
Recommend This Property

Ratings Breakdown

1545reviews

  • 5 Stars
    923
  • 4 Stars
    388
  • 3 Stars
    134
  • 2 Stars
    70
  • 1 Stars
    30

Everything is just as it should be

By

October 15, 2017

I chose this hotel because I have stayed there a couple of times before and it has always been so easy and so perfect. Perhaps next time, I'll bring my trunks and use the spa.
As per title, really ... If you're looking for a hotel with good facilities, great staff, good food, parking, comfortable rooms (some have really nice views) and a shortish walk into town, you won't find much better.
It's everything I needed it to be and more..

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Good stay

By

October 14, 2017

club

I have stayed at the Crowne Plaza many times and it is my first choice in the Pacific Quay area where I go for work reasons. The staff are always friendly and helpful. On this occasion I left behind two charging cables which housekeeping managed to locate and are posting out to me.

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Excellent service

By

October 13, 2017

club

The hotel had a nearby conference I was working at and check in staff couldn't be nicer after a long trip up. I was offered an upgrade to a suite as the hotel was quite full. I stayed three days and found all the staff very friendly, the food very good! Great service at the bar/coffee area. Breakfast catered fir everything and was very happy with it.

Great access via the hotel to the SEC conference centre indoors too a bonus!

A good nights sleep as the bed was so comfortable and I normally battle to sleep in a hotel, no problem here.

Would stay again!

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No Complaints

By

October 12, 2017

club

Staff very helpful. Hotel clean and comfortable. Picked hotel for convenience for business event - it fully met my requirements

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Glasgow

By

October 12, 2017

club

Run station is excellent idea. Should link up with parkrun for guests. Overall great hotel but gym needs work as very small

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Great stay

By

October 11, 2017

platinumelite

Relaxed, friendly helpful staff. Couldn’t have asked for a better stay

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Hydro City Break

By

October 11, 2017

club

I booked the Crowne Plaza for going to an event at the Hydro and my husband

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Fantastic

By

October 11, 2017

club

Home from home. Amazing sized bed and so comfortable. Staff couldn't have been more helpful especially night shift although they really need to update their cigarette machine desperately

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Angela

By

October 10, 2017

Excellent stay. Room was lovely. Breakfast was excell by. Will definitely be back.

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Comfortable stay

By

October 10, 2017

club

Nice hotel next to the sec and approximately 10 minute away from city centre by taxi or 30 minute walk. Hotel is also close to the riverside museums.

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Excellent stay, great service

By

October 09, 2017

club

Great base, great location and friendly staff. Confortable rooms with a great view. Food was excellent

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Disappointed guest, stay not what i expected

By

October 07, 2017

club

stayed for 1 night as my friend and i were attending a concert, as was most of the hotel guests, management somehow completely misunderstood staff to guest ratio, on arrival our room was not quite ready so was offered a complementray drink which was fine ,but bar/lounge area queued out with guests waiting to be served only to have to push glasses out of the way on a table to be able to put our drinks down, coming back from the concert thought we would go to the lounge, not at all, approx. 30 people queuing with an already packed lounge, Room was very comfortable, slept well, lovely bathroom, staff did what they could and were polite and friendly.

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