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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 860 reviews
92%
Recommend This Property

Ratings Breakdown

860reviews

  • 5 Stars
    618
  • 4 Stars
    141
  • 3 Stars
    54
  • 2 Stars
    30
  • 1 Stars
    17

Great Place

By

May 22, 2017

The hotel is very clean and up to date. Staff was very friendly

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Great getaway

By

May 18, 2017

club

We just needed it for a night but everyone was very friendly. The atmosphere was beautiful and had a good energy. Breakfast was a bit expensive but very good. I would recommend this place :)

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Comfortable bed. All employees were very helpful and plesant to be with.

By

May 17, 2017

club

Hotel services were excellent. Everything was clean throughout the hotel.

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Excellence

By

May 16, 2017

club

Excellent hotel with a great staff and great amentities.So close to downtown, bars and restaurants we parked and didn't see the car til we left.

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Great place

By

May 12, 2017

club

Staff was courteous, helpful and professional. The building was in good shape and clean and met the needs we had for the time that we were there.

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Excellent Hotel!

By

May 10, 2017

This stay totally lived up to my expectations from Crowne Plaza...great facility and excellent staff!

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Super comfortable bed

By

May 10, 2017

club

Awesome service , easy checking in , great location , employees always willing to help.

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Great Stay

By

May 09, 2017

club

Everything was super EXCEPT when drying off from a shower I noticed two large beige stains on the fancy white towels. Being a guy, it freaked me out at first, but then I realized it was makeup ... but regardless, I should not have found it on a "clean" towel.

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Great hotel and great location

By

May 09, 2017

This is the place to stay if you have work or leisure in downtown Knoxville. Easy parking, good food, and comfortable and clean hotel at a great price.

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Great stay

By

May 08, 2017

Best hotel in downtown. Central to a lot of things. Great breakfast!

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Great stay

By

May 07, 2017

club

1) excellent and friendly dining room staff for breakfast and lunch
2) terrific gym! Well keep equipment , clean, up to date
3) excellent and friendly maid on 9th floor
4) good quality room TV
5) shower temperature quickly reached hot in a few seconds

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Great location, clean, comfortable bed!

By

May 07, 2017

club

This is an excellent location. The room was very clean. The bed was very comfortable. Excellent customer service. I will stay here again next time I'm in town.

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