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Rated 4.3 out of 5 by 156 reviewers.
Rated 4.0 out of 5.0 by Housekeeping service Dirty glasses were removed on the first night and never replaced during our stay; housekeeping staff removed full bottles of water and Gatorade which were not placed for disposal; bathroom floor could have been cleaner. Overall a very attractive property and a great value and location. July 3, 2014
Rated 5.0 out of 5.0 by Shockingly Great! This hotel exceeded my expectations by far. During better economic times, we stayed at quite a few 5 star hotels. This was as close as we've come in a long long time. The staff was professional and extremely helpful. The food was wonderful and the bar was exceptional. On top of everything else, there were actually glass glasses in the room. I cannot find words to express how much we loved this hotel. July 2, 2014
Rated 4.0 out of 5.0 by Conference experience I stayed 3 days for a conference that I didn't plan, but while I found the restaurant staff and maid service outstanding, there were some problems with event planning. Overall, nice place to stay. Convenient to walking around and to plenty of restaurants and the facility is clean and comfortable. July 2, 2014
Rated 4.0 out of 5.0 by Crowne Plaza Overall it was nice. However, for the price you should have a microwave and a refrigerator. Elevator was very slow June 30, 2014
Rated 5.0 out of 5.0 by Beautiful hotel in great location. Excellent hotel right right across the street from Market Square in downtown Knoxville. Helpful, friendly staff; comfortable, clean rooms; excellent amenities; beautiful property and grounds. Couldn't have asked for a better place to stay. June 27, 2014
Rated 5.0 out of 5.0 by Beds andb Room Temp Mattresses and pillows were pretty stiff. Pillows had inconsistent softness levels. Room temp was difficult to regulate with theromostat on one wall and the unit on the otehr side of the room. It would be either too cold and then too warm. The HVAC cycled on and off quite frequently trying to meet recommneded room temp. June 27, 2014
Rated 5.0 out of 5.0 by Great stay Was a little worried at first after reading other reviews but was extremely satisfied with my stay. Definitely recommended and if I'm ever in Knoxville again, this is where I'll stay. June 26, 2014
Rated 5.0 out of 5.0 by Great Place to Stay This is a great hotel in Knoxville, TN. The beds are awesome. The rooms were clean and spacious. The breakfast buffet was delicious. I will stay again whenever I come to Knoxville,TN. June 26, 2014
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