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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 837 reviews
92%
Recommend This Property

Ratings Breakdown

837reviews

  • 5 Stars
    598
  • 4 Stars
    138
  • 3 Stars
    54
  • 2 Stars
    30
  • 1 Stars
    17

Great hotel

By

April 28, 2017

We've stayed here twice in the past six months, and will continue to stay here on all our travels through Knoxville, TN. Room is clean, comfortable. Staff is always courteous and helpful. Great location.

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Always a great stay

By

April 28, 2017

club

I have stayed at this Crowne plaza several time for business travel. It's a great location, close to dining and events, and is clean and friendly.

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位置很好

By

April 28, 2017

旁边就是大学城及城市商业中心,用了半天时间游览大学,完全开放式的,非常幽静,历史底蕴也好。
旁边就是大学城及城市商业中心,用了半天时间游览大学,完全开放式的,非常幽静,历史底蕴也好。
旁边就是大学城及城市商业中心,用了半天时间游览大学,完全开放式的,非常幽静,历史底蕴也好。

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Tamara Carter

By

April 26, 2017

club

Clean, comfortable hotel in a convenient location with a well lit parking garage

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Make up mirror

By

April 24, 2017

club

We use the makeup mirror as a night light to find the bathroom and cause it isn't as bright. You have changed that and it was not electrical anymore, so we had to use the bright overhead light. I really miss that.

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Three nights in Knoxville

By

April 21, 2017

The Crowne Plaza Hotel in Knoxville was a delight. The staff were friendly and accommodating. Each morning we were greeted with a warm smile and a hello.

The beds were extremely comfortable and the pillows were "just right" after a long day of activities.

Although the exterior of the hotel was have a "facelift", we were never inconvenienced by the work.

I would highly recommend the Crowne Plaza to my family and friends.

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Great location!

By

April 21, 2017

club

2nd stay at the hotel. Nice, clean hotel with all the amenities, and so convenient to Market Square.

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Great location...friendly / courteous staff

By

April 20, 2017

club

Overall, my expectations of this property was positive and upbeat. While I was staying there, this property was in renovations on the outside of property. Only downside, was that I wish the guest bathrooms were larger and more accommodating.

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Loved our stay

By

April 19, 2017

club

Came here for a Knoxville family wedding - we travelled from England, others from Scotland , Australia and USA. All made very welcome and we took over the bar and Lounge areas in the evening - bar staff great. . Rooms were spotless, and coffee brewed in Keurig very good. Location excellent.

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Breakfast

By

April 16, 2017

Amanda and Michelle gave great service in the breakfast area.

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All around great

By

April 16, 2017

club

Friendly staff who treated me like I was the most important person there. Clean and quiet. The parking garage was clean and secure.

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Great place to stay

By

April 14, 2017

club

Good hotel, great staff, perfect place to stay. There is easy access to the hotel parking and the rooms are clean. Easy place to stay.

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