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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1285 reviews
95%
Recommend This Property

Ratings Breakdown

1285reviews

  • 5 Stars
    908
  • 4 Stars
    282
  • 3 Stars
    56
  • 2 Stars
    25
  • 1 Stars
    14

Overall a very pleasant Hotel

By

January 18, 2018

Very nice modern hotel ideally situated for the city centre and Albert Docks etc
Very friendly and professional staff where nothing seems too much trouble.
My only issues were trivial, bed too small, picture on tv worse than non HD and I couldn’t get my air conditioning working properly but please don’t let this put you off as I didn’t ask for help in solving these issues, which I’m sure the staff would’ve been accommodating should I have done.
As an IHG Gold Elite level member my pre Stay preferences wasn’t auctioned ie Ground floor or near the lift etc something which I think could’ve been sorted pre arrival, having said that the reception were more than willing to grant me a late check out at no extra cost.
Overall a very pleasant stay and I would gladly make a return trip, next time tackling some of the minor issues.

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