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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4

based on 944 reviews
82%
Recommend This Property

Ratings Breakdown

944reviews

  • 5 Stars
    404
  • 4 Stars
    309
  • 3 Stars
    112
  • 2 Stars
    69
  • 1 Stars
    50

Wasn't a great stay

By

April 24, 2017

I didn't really enjoy my stay there. Staff were not welcoming at all. And for some reason, I could not get a good sleep!

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Meh

By

April 24, 2017

club

Company paid for my stay. Wouldn't be my first choice. Ok for a layover but for longer stays I'd look somewhere else next time. Breakfast was the same ever day, and quality was not great.

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Had everything I was looking for

By

April 23, 2017

club

The bed was comfortable and service was friendly. Facilities were clean.

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Excellent hotel

By

April 23, 2017

club

Love this hotel. Great food in area walking distance. Lots of parking. Very secure

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Reliable

By

April 20, 2017

My "go to" hotel when visiting Toronto on business. High speed internet. Friendly staff.

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Recent leisure stay

By

April 19, 2017

club

The only additional complaint I have is that I was redirected for a "rewards program" and I certainly felt bullied and anataginized foe
Not agreeing to accept a "free stay" at one of their resort hotels. The fellow accuswdme of not being a good parent and taking my children on a vacation because when he was a young boy he never forgave his parents for not taking him on vacation. I tried to explain my financial situation which made him bully me even more for. Not thinking of my children first. I eventually hung up on him. I hope he was fired.

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Never will stay at this location again

By

April 17, 2017

Convenient place to stay but the staff was completely rude and not accommodating to moving me to another room to receive higher quality WiFi. I was unable to complete my work and instead of moving me to another room, they sent me to an automated tech support phone line that took hours to only receive 5 minutes of working WiFi.

Also, the room was clean but had an old moldy smell.

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Pass

By

April 12, 2017

club

The only reason we stayed at this aging property was because our hockey association was staying here. It provided a good location. Rooms too small for a family. Mattresses not comfortable. Appreciated the hospitality room and breakfast provided to members of our hockey association.

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Staff

By

April 10, 2017

Hotel staff always helpful, I stay there regularly and most staff , be it front desk, shuttle drivers and restaurant,greet me by name

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Great Beds

By

April 10, 2017

club

Great service and comfortable mattress, only thing was the hotel bar did not have proper ICE for my whiskey.

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Comfortable and cleaned

By

April 10, 2017

club

Liked staying at this hotel close to airport and left car for ten days

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Very nice and. convenient

By

April 10, 2017

I would recommend this stay it was very nice and made members feel special

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