First time stay at this Holiday Inn, looks great from the outside and the lobby area is very impressive. Room was modern and clean and the heating and air con worked fine
For a new hotel I was[More] surprised to find the shower thermostat not working properly, and the towel shelf coming away from the wall, must have been the same bish bash bosh contractors that have recently refurbished Wakefield. And which giant decided on the height of the wash basin?
A big gripe for me is that the bedroom windows don't open, it made for a very stuffy night.
Had drinks in the bar around 11pm, service was indifferent despite there being four staff milling around, spent the time looking at a load of dirty glasses that none of them wanted to deal with.
Breakfast was good, front desk staff were excellent. Overall a good stay let down by a couple of bedroom niggles and poor bar service.[Less]
Comfortable and clean, the room heating air conditioning was good and kept the room warm but comfortable temperature
the public areas are airy and have a calm and clean ambience
The food is good[More] quality but a little limited in variety
My only real gripe is the slow and outdated tv channel selection where you have to go through several screens to get to choose a tv channel
Parking is easy and ample for all guests[Less]
Fantastic service from when you walk through the door at reception to the very attentive restaurant and bar staff to the people behind the scenes ensuring a wonderful experience.[Less]
Great Hotel. Really friendly staff and extensive menu. Rooms are clean and comfortable.[Less]
Great overnight stay for one
I enjoyed my stay the hotel was very pleaseny and the fillet steak and salad were delightful. Felt safe and secure as a women travelling alone would recommend this hotel to all.[Less]
By Bristol Charlie
We stayed at this hotel for one night as we were visiting relatives in this area.
We always choose the holiday inn Express as we have always received first class service[Less]
Great value for money
The rooms were nice and clean. Staff were friendly. The gym exceeded my expectations. Overall good value for money.[Less]
Quiet and friendly
Everything really good apart from the room service choice - need more low calorie choices[Less]
good overall service
excellent service and comfortable stay. conference facilities were good and fulfilled our requirements[Less]