I was received by Ms Tejinder, who was exceptionally courteous and efficient in processing the check-in and check-out. She was also very prompt in introducing and signing me up for the
IHG Rewards Program.
Service in general was very good, however, Chef Girish was outstanding in his initiative making sure not just me but all guests were duly engaged and taken care of. Food preparation and variety was very good and the exceptional service made the dinning experience even more enjoyable.
Restaurant Manager Vineet was also extremely helpful in facilitating my take out order on a short notice.
Overall the stay was great largely because of the great service of he wonderful team at the hotel.
Having said that the rooms need to be kept much cleaner. Rooms need newer towels and the aged and upholstery needs to be updated. Housekeeping needs to ensure that the cutlery in the room is properly cleaned too. [Less]