Staff needs training or their just rude...
This hotel is a typical good IHG hotel I just had some complaints about staff. I only stay at IHG hotels and this is the first time I was told by staff there wasn't a printer I could use! Yes, some
business areas don't have printers but they always offered to print for me in their offices. All I need was one page printed at they wouldn't do it for me. At all other IHG hotels they have printed for me and even made sure UPS picked up packages for me. So, why they wouldn't print a page for me I didn't understand. [Less]