Absolutely perfect hotel. Super clean and an amazing staff. I stay in hotels16 nights per month and this property had the best, most knowledgeable staff I have ever met.[Less]
I stayed at this hotel on a road trip to NYC. Stopped here and slept well. Enjoyed having a hot breakfast, as well. Hotel seemed new and very clean.[Less]
Stop along the way
By Big G72
Clean, quiet room. Good place to stay along the way on our trip.[Less]
Very good room, with a few quirks
Our room and breakfast experience were very comfortable. The staff was friendly, and helped with driving directions.
The breakfast was well maintained and well supplied.
Improvements would be[More] quieter fans on the guest room's a/c and fridge.
Unfortunately the exterior smoking areas are way too close to the entrance doors.
We also experienced tobacco smoke coming in to the room via the bathroom fan ductwork.
We would stay here again.[Less]
By Selinsgeove Visit
It's all the staff that makes the difference - Very attentive making you feel right at home. Rooms and Hotel is well maintained, comfortable, clean and neat. They only negative is the smokers[More] crowding around the front door - They should room the bench a little further away.[Less]
Clean and modern facility - Staff was pleasant and that makes a difference to me! I'm a single female, by myself visiting family and I felt safe and comfortable at this hotel.[Less]
great room, woman at desk very unfriendly
My ONLY negative experience is the woman who "greeted" me at the front desk when I signed in. Unfortunately, that first impression left a nasty taste in my mouth.
She seemed like she did not want to[More] be at work and that registering me was a bother.
the gentleman who was at the desk the following day was quite helpful when I wanted to check what floor my room would be on when I come back this week.[Less]
Excellent Dual Holiday Inn Express and Holiday Inn connected property ... All the Amenities of both IHG Brands under one roof ... completely loved the addition of the Bar / Restaurant and the ease of[More] the Holiday Inn Express ... Fantastic Staff and walking distance to downtown ... 3 Cheers ![Less]
Due to the size of our traveling party, we made reservations for two rooms with double queen beds. When we arrived, the clerk told us that they only had one with double queen beds and the other would[More] be an upgrade to a king suite. The first problem occurred when the clerk tried to charge us extra for the king suite. The second problem was that both rooms assigned to us turned out to be king suites. The rooms were very nice, but they were not what we reserved. Our stay was enjoyable, but the reservation experience was disappointing.[Less]