The Hotel is in good oder, the straff friendly and helpful. The outdoor pool is great as well as the pool service, which allows you to drink your cocktail in the pool. Rooms are as you would expect
them from an Intercontinental, but somehow didn't provide the same warm, comfortable atmosphere I experienced at other properties. Breakfast is at the level of Crown Plaza not above and the service of the staff is not well there either. It's an organizational issue as the same people are in charge of everything and there is no seperation between serving employees and cleaning employees. Nevertheless the breakfast is okay.
Overall the hotel is great and a good option for a leisure weekend in Cartagena. [Less]