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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1357 reviews
86%
Recommend This Property

Ratings Breakdown

1357reviews

  • 5 Stars
    752
  • 4 Stars
    351
  • 3 Stars
    98
  • 2 Stars
    86
  • 1 Stars
    70

Good location and restaurant

By

9月 21, 2021

The in-room safe did not have power. The outlet in the bathroom did not have power even after pressing the reset button. The restaurant has excellent service and the food was very good. This Holiday Inn is near a Metro station.

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Great visit

By

9月 19, 2021

club

Great hotel. Great staff. Breakfast was great. Room was very clean

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Life - and HIE - Are Returning to the Good Old Days

By

9月 18, 2021

I’m a long-time Alexandria resident who moved away after retirement. I return periodically for health care and to take advantage of the excellent restaurant scene. Two consistent favorites are a particular Del Ray coffee shop and HIE Carlyle. I don’t have to tell you that the last year and a half have been difficult. Travel has been restricted and preventive health care measures have been cumbersome. Nevertheless, the staff at HIE (and the coffee shop) have been unfailingly upbeat and helpful. HIE has continued to provide a comfortable and clean abode for good value. Some amenities were abbreviated early in the pandemic but now are re-emerging as the public health and economy improve. From something as small as operating ice machines to something as significant as an open restaurant, life is becoming more normal, and brighter.

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Bad customer service

By

9月 16, 2021

the cleaning man threw our belongings in the trash. He said he thought we weren't at the hotel anymore. he gave us some things back and then left. it was a terrible experience.

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Alexandria

By

9月 15, 2021

platinumelite

Good location in Alexandria Va. Rooms were clean and comfortable. Convenient location. Free parking.

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Comfy and clean.

By

9月 14, 2021

This hotel is the perfect location for getting in and out of DC. If you're traveling I highly recommend this hotel. It was clean and the bed was comfortable.

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Great service

By

9月 14, 2021

club

The staff was wonderful and very helpful. Willing to help with whatever was needed.

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Fix the fire alarms!

By

9月 13, 2021

platinumelite

The place is showing it’s age.

Rebuild and go new!

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Nice stay in alexandria

By

9月 12, 2021

It was nice long line to check in that the woman kept moving very efficiently

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Comfortable room and convenient location

By

9月 11, 2021

Hotel very close to the yellow Metro line. The room was clean and comfortable. Very nice stay.

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Worst hotel i have ever stayed at

By

9月 08, 2021

platinumelite

Worst hotel i have ever stayed at. Don't stay there until changes in the hotel and staff are made,

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Quiet time

By

9月 08, 2021

club

Overall the hotel and staff are very nice and easy to deal with. I will stay again!

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