Rated 4.5 out of 5 by 276
Rated 1.0 out of 5.0 by johnsond1977 So sad
Difficulty with heating and air conditioning and no hot water for showers. Are company is moving away from this hotel.
April 25, 2015
Rated 5.0 out of 5.0 by country person Nice hotel with good service
The rooms are clean and spacious. The front desk staff are very friendly and eager to help. Nice lobby area and a good breakfast available at a reasonable price.
April 24, 2015
Rated 5.0 out of 5.0 by Shawn2885 Great family retreat
Took the wife and kid out to get away from the day to day to relax and use the pool. Great pool for little kids to still touch the bottom and get used to the water. Room was awesome as well with more than enough room for us all to relax in. Only hiccup was during check in where some rude guest cut in front of us and the front desk staff didn't catch it. The desk staff greeted me when I walked in but then when was free they helped the line cutter before me. I did say "excuse me I was standing here" but seemed to go on deaf ears to both parties. Not enough to ruin the day but not the best start. Look forward to another retreat soon.
April 22, 2015
Rated 5.0 out of 5.0 by Bostonmike98 Best Staff on the Planet !!!
I have stayed at this property many times when working in the area, or when I was just passing through. Each and every time the Front desk staff and the restaurant staff are the best in the business and will go out of their way to provide the best service possible. Without question a must stay Hotel when in the area, or just passing by.
April 20, 2015
Rated 5.0 out of 5.0 by Docto77 Cama Cómoda y servicio excelente
Disfruté mi estancia en este hotel. La habitación y el baño estaban limpios. La cama fue absolutamente cómoda. Todos los empleados me trataron de lo más bien.
April 18, 2015
Rated 5.0 out of 5.0 by Debra06 Great Hotel
When I lived in the area I would always use this hotel for business associates and now that I live away and come into Elgin to work at my division located nearby I book a suite for myself. The rooms are nice and comfortable with room to stretch and work at the desk also. Whether it is a short stay or a longer stay you feel like it is your little apartment and having the Bennigan's in the building is convenient for meetings. They have great food. The breakfasts in the hotel are nice too. All the hotel staff are pleasant and accommodating.
Very clean hotel. Glad you are there for me whenever I come back to work and visit. Great job.
April 18, 2015
Rated 3.0 out of 5.0 by Dahlia1981 Vacation
The lady at the desk treated my kids awful and it was very upsetting
April 15, 2015