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Great hotel. Staff were very efficient and friendly.. Rooms were clean Snd comfortable.. The food could have been better. The deal gives you £19.50p to spend on dinner this only gives you a 3 course[More] meal if you choose the 3 cheapest courses.
At breakfast they totally ran out of orange juice and although black pudding was on the menu there was no black pudding available. and they were getting low on several things well before breakfast ended.
The restaurant staff also predicted your needs when ordefood and drink, sometimes getting it wrong[Less]
Great hotel, mostly refurbed and had a great weekend here. Pool and sauna were great and clean. Will be staying again for sure.[Less]
Lovely staff great beds, wonderful choice fro breakfast
As soon as you step into hotel you are greeted by friendly staff. The bedroom is clean with large comfortable bed and choice of pillows.
Breakfast had plenty of choice to suit everyone and my[More] grandchildren ate for free.[Less]
What a change in two weeks
By Stretton Steamer
Stayed two weeks ago in an executive room with bath. Very good. Stay now, no bath. Shower overflowed as blocked with hair. Bed side light did not work and toilet seat very loose.
Had dinner in[More] restaurant. Good service to start then after main course we were forgot about. Staff laying up tables for breakfast rather than attending to customers. After waiting for a long time for sweet menue, we got up and left after signing for meal.
Really needs a restaurant manager to oversea that customers are being served properly.
As I have said in previous reviews there needs to be proper staff training.
If this level of service continues in Holiday Inns my company will be looking elsewhere. We have already stopped using the Holiday Inn at Leamington Spa.[Less]
By 3Ms London
Lovely hotel. Comfortable rooms. Food could be better but overall stay very pleasant[Less]
Friendly helpful staff, clean fresh communal areas, peasant bedroom and en suite, comfy bed, good internet, good fresh breakfast offering.[Less]
Great service family friendly
We stayed here for one night with sons who have disabilities but was made very welcome helped accommodate us room and breakfast was lovely would highly recommend[Less]
Weekend stay for a Silver Wedding Soirée. All our immediate family stayed here together for the party. Family friendly.[Less]