When i called asking if we will bring charcoal for the bbq grill, they said yes we have yo bring everything, so we made an effort to bring charcoal and the fire starter only to find out that the bbq
grill is run by gas, waste of money and effort. Bfast was a disaster, we have to walk to westerfn hotel and to line up and queue for roughly 5 minutes as there is only 1 person facilitating the bfast i have 5 kids with me and are annoyed already as they wanted to eat already.
For the use of the pool we were not told that it is limited only to maximum booking of 2 hours , when in fact we told them that its my sons bday celebration and they wanted the pool, our understanding was as long as you booked the pool ahead of time its fine, NOBODY TOLD US THAT THE MAXIMUM PER DAY PER ROOM IS ONLY 2 HOURS, imagine we booked for 2 days and 2 nights snd tthey only get to swim for 3 hours! [Less]