 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
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Great staff and clean
BySaima153
July 13, 2021
Great staff service and room was clean and comfortable stay. Parking is well lit up and safe. I would highly recommend.
Jarron Webb
ByJarron
July 09, 2021
Staff are very polite and attend to your every need I regularly choose to stay at this certain hotel simply because of the staff and the services you have boss man at the front desk needs a pay rise !!!
Great staff, great service
ByCharleyboy55
July 08, 2021
Hotel a few minutes drive from the centre of Canterbury, very welcoming from check in to check out and all days in between, large spacious room, bathroom and shower cubicle and a nice comfortable bed with both firm
Convenient
By*poppy*
July 07, 2021
Very Rushed breakfast bit little a school canteen thrust a tray in hand and immediately asked what I wanted would prefer to sit at a table with a drink before I decide, as customers stood with tray awaiting an empty table
Room clean but small
No lift
Friendly staff, good location
ByLord Sugar
July 05, 2021
The staff are very welcomming. Great location for travelling to surrounding areas. Clean and comfertable. Unfortunate stupid carpark charge
Comfortable and friendly service
ByDavid W
July 04, 2021
Booked for a single night stay, visiting Canterbury. Convenient location, no frills but comfortable and inexpensive.
Great hotel, great staff
BySimon
July 04, 2021
This is the 2nd time I have stayed here with my family and both times have been excellent. From the minute you arrive the staff treat you like family and the main reception is light and airy.
The rooms are clean and comfortable and well set out and bathroom is a good size. Breakfast is buffet style although COVID has changed the set up but staff have this covered and have a good system in place to keep guests safe. The breakfast was very good although it would be nice to have mushrooms / tomatoes and hash browns but that said the food you can have is very nice.
My son is at uni in Kent For at least the next 3 years so we will be visiting him on many occasions and will definitely be booking this hotel for all our future stays in the area.
Very cosy
ByTony
July 02, 2021
Lovely place to be.
Friendly staff, very clean, excellent beds. Decent size TV, good food and great WIFI signal.
Only spot..... hair drier was not producing hot hair...
1week holiday stay
ByHampshire man
July 01, 2021
Well I have said it all before in my review. The reception staff were excellent and I must compliment the hotel manager he went above all expectations he was always about and helping very talkative and helped with the surrounding area. Usually you only see the manager when you have a complaint, this made all the difference.
Mr
ByKevin
July 01, 2021
Slight disruption of sleep due to noisy guests location was difficult due to road works no fault of the hotel
Great Staff and Service
ByMankoo
June 30, 2021
A big thank you to all the staff and Melwyn for making the stay so comfortable and being so helpful with everything. Excellent Hotel
Fantastic service, friendly staff better than most bigger hotels!
ByMH1987
June 29, 2021
We arrived here after having to move hotels at 1am due to an awful experience with the one we booked. The person on the front desk could have not been more friendly if he tried and this continued when the manager (Rohita) followed up by booking us in for Saturday night.
I have stayed at many hotels and the staff made staying here a delight, a big thank you goes out to them and I would recommend this to anyone!