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Holiday Inn Express Canterbury

Upper Harbledown Kent, Canterbury, CT2 9HX

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1194 reviews
86%
Recommend This Property

Ratings Breakdown

1194reviews

  • 5 Stars
    584
  • 4 Stars
    407
  • 3 Stars
    92
  • 2 Stars
    53
  • 1 Stars
    58

Holiday inn Express. Canterbury.

By

December 08, 2019

club

Quick visit from Norfolk. Very well run. Clean, efficient and pleasant. Great value for money. No frills, no fuss, just comfortable .

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Good Hotel

By

December 06, 2019

club

Restaurant food was excellent.
Lady at check in was very good .
Breakfast was good ,

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Good place to stay short term

By

December 06, 2019

club

Good room layout means you have table and sofa to sit at the work and watch tv. Dinner was pretty good. No fresh fruit at breakfast (to have with yoghurt)

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Great staff. Poor room layout

By

December 05, 2019

club

The rooms have been recently refitted and there is now no dressing table with a mirror available and the amount of storage space has been reduced and is insufficient.

The staff were excellent - friendly and helpful.

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Comfortable at Canterbury!

By

December 05, 2019

club

We had an enjoyable stay here. Breakfast and dinner menu content could be improved. Charming and friendly staff.

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Two night stay

By

December 04, 2019

club

Really welcoming, especially Gabriela and restaurant staff. No complaints whatsoever. Had a lovely time and will use HIE more often now.

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Good little hotel-definitely would return

By

December 04, 2019

Value for money, clean and comfortable, good location for what we wanted to do
Good value for money. The room was clean, tastefully decorated and arranged. Larger than expected. Really liked the style and colours used. Blackout curtains were brilliant. Checked in efficiently. A good selection for breakfast, which was included in the price of the room, a bit of a wait on Saturday but only to be expected as it was busier
Disliked · Don’t like to complain as towels had been replaced, cups washed, teabags/milk/coffee/sugar replenished. The unmade bed I could cope with but did not appreciate the black rubbish sack (with Other people’s rubbish) left in our room. Think this may have been an oversight but put a black spot on break.

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Good hotel and service

By

December 04, 2019

club

Nice refurbished hotel bright and airy easy to park good value would use again well pleased

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Always welcoming staff

By

December 01, 2019

I have stayed here several times and have never been disappointed

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Not the best HI express

By

November 27, 2019

The rooms have been redecorated but that is about all. The lobby looks ok but the exterior looks very industrial

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Good budget hotel

By

November 27, 2019

Nicely decorated, clean hotel with good facilities friendly staff and an adequate breakfast. There is a small car park charge and double beds are standard doubles. Convenient for Canterbury by car or taxi.

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Canterbury Uni visit

By

November 27, 2019

club

Staff excellent. Breakfast fab but need bigger plate not a tea plate. Heater hanging off wall in corridor not a good look. Mattress a little too hard. But overall a relaxing stay after viewing Christ Church Uni and some retail therapy with my daughter.

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