 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.2
86%
Recommend This Property
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Holiday inn Express. Canterbury.
ByMuv666
December 08, 2019
Quick visit from Norfolk. Very well run. Clean, efficient and pleasant. Great value for money. No frills, no fuss, just comfortable .
Good Hotel
ByErik
December 06, 2019
Restaurant food was excellent.
Lady at check in was very good .
Breakfast was good ,
Good place to stay short term
ByTeri66
December 06, 2019
Good room layout means you have table and sofa to sit at the work and watch tv. Dinner was pretty good. No fresh fruit at breakfast (to have with yoghurt)
Great staff. Poor room layout
BySGV1
December 05, 2019
The rooms have been recently refitted and there is now no dressing table with a mirror available and the amount of storage space has been reduced and is insufficient.
The staff were excellent - friendly and helpful.
Comfortable at Canterbury!
ByDebsy
December 05, 2019
We had an enjoyable stay here. Breakfast and dinner menu content could be improved. Charming and friendly staff.
Two night stay
ByMark
December 04, 2019
Really welcoming, especially Gabriela and restaurant staff. No complaints whatsoever. Had a lovely time and will use HIE more often now.
Good little hotel-definitely would return
BySarah
December 04, 2019
Value for money, clean and comfortable, good location for what we wanted to do
Good value for money. The room was clean, tastefully decorated and arranged. Larger than expected. Really liked the style and colours used. Blackout curtains were brilliant. Checked in efficiently. A good selection for breakfast, which was included in the price of the room, a bit of a wait on Saturday but only to be expected as it was busier
Disliked · Don’t like to complain as towels had been replaced, cups washed, teabags/milk/coffee/sugar replenished. The unmade bed I could cope with but did not appreciate the black rubbish sack (with Other people’s rubbish) left in our room. Think this may have been an oversight but put a black spot on break.
Good hotel and service
ByTwizzle
December 04, 2019
Nice refurbished hotel bright and airy easy to park good value would use again well pleased
Always welcoming staff
ByMoults
December 01, 2019
I have stayed here several times and have never been disappointed
Not the best HI express
ByTrev 2018
November 27, 2019
The rooms have been redecorated but that is about all. The lobby looks ok but the exterior looks very industrial
Good budget hotel
ByJohn
November 27, 2019
Nicely decorated, clean hotel with good facilities friendly staff and an adequate breakfast. There is a small car park charge and double beds are standard doubles. Convenient for Canterbury by car or taxi.
Canterbury Uni visit
ByWellsy
November 27, 2019
Staff excellent. Breakfast fab but need bigger plate not a tea plate. Heater hanging off wall in corridor not a good look. Mattress a little too hard. But overall a relaxing stay after viewing Christ Church Uni and some retail therapy with my daughter.