Rated 4.5 out of 5 by 481
Rated 5.0 out of 5.0 by Happy GrandPa2 My Great Stay
This vacation was worth it and the hotel stay was a great bonus.
June 12, 2016
Rated 4.0 out of 5.0 by JCN76 Clean
Clean room, very friendly staff. Noise, both form room next to us and from airport. Given the location, overpriced. Breakfast slightly better than average.
June 11, 2016
Rated 5.0 out of 5.0 by bobn1 Awesome Place But you have to pay for parking
Everything was awesome except you were punished if you had a vehicle and had to pay for parking.
June 8, 2016
Rated 5.0 out of 5.0 by Breedonian Extremely freindly staff
The staff at the Holiday Inn Midway is wonderful. The facility is clean and well maintained. If staying in the area I would recommend this hotel.
June 7, 2016
Rated 5.0 out of 5.0 by R.LaVerdad Great Place to Stay in Chicago for Business
The staff at Holiday Inn Express Midway in Chicago is phenomenal. Every member of their team from the front desk to the custodians are attentive and ready to assist. My business trip was made even more enjoyable with their recommendation of the place to eat Chicago-worthy, deep dish pizza.
June 7, 2016
Rated 5.0 out of 5.0 by CookieDreams Quick Stay
Location is located very close to Midway. Shuttle Service was prompt and easy to use. The hotel is very clean with friendly staff. Only thing missing was being able to find a Mountain Dew. The staff assisted us with this and we found one at a hotel gift shop across the parking lot. The beds were very comfortable and the pillows were great too. I would recommend this site to anyone who is needing to stay close to Midway.
May 29, 2016
Rated 4.0 out of 5.0 by Union Boss Its an Airport Hotel
Its a place to sleep at airport prices. All the hotels in this block at Midway are about the same price so you are stuck. Its a little overpriced and they fail to tell you about all the hidden Chicago taxes.
May 28, 2016
Rated 5.0 out of 5.0 by Tjbuckeye2001 Genuine hospitality
I find normally when staying at an airport property, for the most part, the traveler is not here for fun. i.e. vacation, site seeing visiting friends. No, unfortunate there away from home and he or she is here for work or business.
They normally just got off a long flight they dreaded and now have to stay away from home, in a hotel they don’t want to be at.
There tiered, hungry, grumpy and wore out.
Well the two young ladies I meet here at the front desk made my trip almost enjoyable.
I had made a reservation at the wrong hotel and tried to fix it only to be mistakenly (I think) hung up on. Sandy took over and in minuets had it all straightened out and changed my reservation without penalty. She went out of her way to help and didn’t have to do that. Sadly not many would.
Both Sandy and Elise were just a welcome pleasure added to a stress filled day. They greeted me like a friend. Of course recognized my IHG membership and they were genuinely happy with smiles that are contagious.
It ladies like these two that make traveling better so much that you almost look forward to doing it again. I travel way too much and I can attest that unfortunately, ladies like this are far and few between.
Customer service is not what it used to be.
I’m not sure who the Hotel Manager is here but whoever you are, HOLD ON TO these two ladies!
There an asset to the Hotel, IHG and the hospitality industry.
Even early the next morning Jill (night audit) was out front when needed, plesent and helpful.
I look forward to coming back.
May 26, 2016