 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Friendly Staff
ByGranny Staci
June 22, 2022
Front desk staff was so friendly & helpful. Pointed out all of the amenities…breakfast hours, complimentary coffee, etc. Offered us water. Room was clean, beds comfortable, large selection of options for breakfast. Kids loved the pancake maker!
Great stay, disappointing check out.
ByTOLM
June 22, 2022
The hotel stay very nice and the full breakfast included was a surprise! Staff was exceedingly pleasant until checkout which was a disappointment. At about 7 am on June 17th, we went to the front desk to check out and gave the lady behind the desk our room number and said we were checking out. She said, “Bye.” I looked at her and told her to give me a receipt, which she printed out and put on the counter, in complete silence. I took it and left. She needed to be reminded that at that point she was the face of Holiday Inn and needed to present customer service and appreciation the way in which Holiday Inn would have wanted her to do. Retraining is necessary.
Great Service
ByASF7
June 20, 2022
Great service by all staff, super professional, friendly and polite staff. Very clean and items well stock.
Convenient location
ByGSUC
June 09, 2022
The property was very accommodating to finding a room for one of my employees. Ease of check in and check out was great and the staff at the hotel handled everything professionally.
Great staff clean hotel
ByTjayroe1164
June 03, 2022
Staff is always great..travel for work feels like second home..rooms are spacious and clean..good breakfast selection/ hot meal..plenty of parking even for large vehicle close proximity to a variety of stores and restaurants.
Comfort-check in to departure
ByAunt Laura
May 23, 2022
Staff, rooms, location, excellent, we were part of a wedding party and our stay just added to the joy of it all.
Excellent comfortable beds
ByBlessed Senior!
May 11, 2022
My only concern was the room smelled stale it didn't have a fresh smell. The beds were very comfortable, the guest were very polite, staff was very helpful and very professional at all times, upon checking out i had to ask for my receipt i didn't appreciate that i am use to receiving my receipt without having to ask and the location was excellent. I do prefer this hotel over all when i travel it is my preference.
Great location
ByMzuboo
May 04, 2022
Hotel is in a great location in Elk Grove, California. Hotel front desk people were nice and polite. Easy check in!! Several restaurants and shops are in walking distance. Hotel breakfast was one of the best hotel breakfast I've had in quite a long time.
LOVELY PILLOWS
ByCALI619PHIL
May 03, 2022
Looking to buy a set of yournpillows they where extremely comfortable also liked the weight lf the blanket. The overall expiece was great we didn't have any issues other than the jacuzzi not being hot and the pool being cold as ice
Perfect weekend for a soccer tournament
BySoccerkar2
April 26, 2022
Our room was spacious, clean and the bed was very comfortable. We loved our balcony and the breakfast was delicious and there were plenty of options to choose from. Our daughter and her team mates enjoyed the pool and hot tub after a long day of soccer. We will definitely be staying here again!!!
Excellent hotel to stay at
ByMarisa G
December 15, 2021
From check in to checking out, it was fast easy and comfortable. Thank you Holiday Inn Express
Super Clean Hotel with a great bfast selection..
ByJoe T
December 13, 2021
I'll stay here whenever I need to stay around the Sacramento area!