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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 825 reviews
91%
Recommend This Property

Ratings Breakdown

825reviews

  • 5 Stars
    548
  • 4 Stars
    169
  • 3 Stars
    52
  • 2 Stars
    27
  • 1 Stars
    29

Christmas Party

By

December 25, 2019

club

It was a great stay. Supper friendly staff very clean rooms.

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Overall a Great Stay

By

December 22, 2019

platinumelite

I've stayed at this location numerous times and the overall renovation of the property was successful. Two areas of concern that I had not faced before were noise and cleanliness of my room. My room faced the highway and it was extremely noisy which was a little disappointing. The main issue related to the cleaning staff - when I arrived I found debris and "items" left on the floor in the bathroom that had not been cleaned up. Later in the stay the cleaners did not vacuum, replace coffee of provide a full set of towels. While I did not complain, it continued over the stay and I never got a satisfactory answer as to why this happened.

Feel free to stay here - great staff otherwise and easy on and off near the highway gets you to where you need to be. Hopefully this was just an isolated incident - overall the staff are very polite, friendly and efficient.

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Comfortable bed

By

December 21, 2019

Good value clean room good staff big bedroom
And beds

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Great service

By

December 11, 2019

club

Great service and kind staff. Fresh and clean room with plenty of places to charge your electrtonics. Comfortable bed and family friendly TV. Close to amenities and shopping with easy freeway access.

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great service and nice place

By

December 10, 2019

club

would go back soon with family for leisure. will recommend this to to friends and business partners

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Excellent service

By

December 10, 2019

club

Well trained Front desk and the room is very spacious, very good breakfast and excellent customer service.

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Nice Hotel with nearby restaurants and shopping.

By

December 09, 2019

Nice clean Holiday Inn. A couple turns off the main highway to get there, but I've stayed here a couple times with no issues. There are some good restaurants and shopping within a couple min. drive. And less than 30 min. from SJC.

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Not for light sleepers

By

December 07, 2019

Nice hotel, nice staff, great breakfast.
Traffic noise level extreme.

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Business trip

By

December 04, 2019

Very clean with new furnishings. The staff was very helpful.

If you don't have a car then it is little out of the way on weekends they have a shuttle bus

Would stay again

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Great stay

By

November 20, 2019

Hotel had modern decor, friendly staff, easy parking and great breakfast. Elevator was a bit slow but stairs were readily accessible. Good water pressure and amenities. Plenty of outlets for charging everything. Room facing the freeway was a bit noisy along with the room AC being very noisy too. Regardless everything else made up for the noise. Would definitely book again.

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Great room interior

By

November 18, 2019

Clean toilet, towels are clean and no smells. The power outlet provides UK 3 pins plug, no need for me to use converter

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Renovated hotel

By

November 17, 2019

platinumelite

I have stayed here many times. The hotel has been renovated and the rooms and common areas are improved. Clean, comfortable beds, plenty of power points to charge devices, good internet and adequate breakfast. Very close to auto mall with plenty of dining and shopping choices. Also less than 1 min from the highway

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