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Holiday Inn Express & Suites Jacksonville-South

4675 Salisbury Road South , Jacksonville, Florida 32256

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 905 reviews
93%
Recommend This Property

Ratings Breakdown

905reviews

  • 5 Stars
    677
  • 4 Stars
    136
  • 3 Stars
    39
  • 2 Stars
    26
  • 1 Stars
    27

Satisfactory

By

January 24, 2020

club

Rooms were nice, bathrooms needed to be a little cleaner and the front desk attendant didn't tell me what my bill would be when I checked In after taxes. Food was decent. I would stay again. The staff was nice and helpful.

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Cigarette Smoke-Filled Room

By

January 24, 2020

club

I awoke at 2:00 am to extreme cigarette smoke coming through the bathroom vents. I could not change rooms at that hour. I reported it in the morning and was promised that a manager would call me. It did not happen. The room has a very large, bright alarm clock. There is a one inch gap under the door that allows bright hall light and cold air into the room. The nightstand light would not stop flickering. The bed was low on the side and high in the center. I could not go back to sleep for several hours, then had a long meeting and a 260 mile drive home. This is a newer facility and I expected better.

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Appreciation

By

January 23, 2020

platinumelite

Outstanding!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Great staff

By

January 20, 2020

The staff is friendly and helpful with all your needs. I enjoy my stays at this facility.

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good servise

By

January 18, 2020

Overall very good hotel but the breakfast choices can be improved

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Great Service and good location

By

January 13, 2020

club

Everyone was very welcoming and helpful. Convenient location to the highway and places to eat.

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Great place to stay

By

January 13, 2020

Check in staff were very helpful. We needed a wheelchair which was readily available. The check-in lady helped us get in the wheelchair and was so considerate. Rooms were very nice, clean with comfortable beds and lots of pillows

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Great place

By

January 12, 2020

club

Staff especially front desk... At check-in and check-out time they are outstanding

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Great Stay!

By

January 05, 2020

club

After an extremely long day of busy highway driving , we were greeted by two lovely smiling reception staff. The check-in was smooth and the room was perfect. The bathroom was lovely and modern even with a backlit mirror. Bed, pillows and linens were very comfortable. The decor was lovely with wonderful lamp, charging station combo. Absolutely nothing bad to say about this location. Would stay again in a heartbeat.

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Jeff

By

January 03, 2020

platinumelite

None I can think of.Why should I write more when there is else to say. Give me a break.

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Comfortable bed

By

January 03, 2020

club

I was looking for a clean place, good for rest after traveling by car , and this Hotel has comfortable beds and pillows, good service and easy checking. The included breakfast was good.

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Comfortable and clean room

By

December 31, 2019

Front desk folks were very welcoming, room was great, a good choice to relax after travelling.

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