 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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Great for a business travler
Bypolkatsx5
May 23, 2022
Nice room for a business traveler. The room was clean, big bed, and a nice complimentary breakfast. It was right off the highway so it was easy to get to and leave for my morning meeting. The office staff was helpful with checking and in and out.
Friendly Staff
BySydney0410
May 12, 2022
Staff was very friendly and overall very certious of their guests, always checking in to make sure we were okay and asking if there was anything they go do for us. Whether it be a smile or a wave they were very welcoming. They also did an amazing job at problem solving when an issue had arisen
Very Nice Hotel
ByMK1052
May 06, 2022
It was a very nice experience.
Thank you very much the room was clean the bed was comfortable the lighting was fine. The outlets were placed in convenient locations. The front desk was responsive to requests to help with WIFI etc.
Door not active
ByLefty
May 05, 2022
West door was exit only and we were 2 down from there just was a little inconvient
welcoming
Bysvc4
May 02, 2022
The staff was very friendly and welcoming. All said good morning good day etc. As were very helpful with answering questions
Party stay
ByBigyohe
May 01, 2022
Professional front desk enjoyed my stay, the pool was a tad small from what I seen on the online pictures but we made it work. I would recommend hotel for easy stay and in and out was easy from the road.
They have soft AND firm pillows!
ByHeadHo
April 26, 2022
Everything was clean and the beds were comfortable. They even had soft AND firm pillows on the bed for you to choose from. The staff was SUPER friendly, and the hotel was easily accessible from the interstate.
Look no further
ByPetdru1
April 24, 2022
If you are shopping around for hotels in Livonia, look no further. This hotel is supreme. The staff make it 100% perfect. Shannon at the front desk was a delight every single time I saw her. I will stay here many times in the future.
Good Stay & GREAT SERVICE
BySmiley83
March 17, 2022
This is only the second time I have stayed at this location, but as soon as I walked in, Shannon Love immediately recognized me. She is an wonderful asset for this hotel. She's personal, friendly and so helpful. I even went out of my way to stop by the front desk on my way out to say goodbye, instead of leaving my key in the room.
My only recommendation for this hotel is to improve your TV's. Both channel selection and TV setup. First, the TV is not set up to show you the station or TV program. Makes it difficult for the guest to find the stations they like. Just finished a 2-week trip throughout Michigan, staying at 7 different Holiday Inn Expresses. This was the only location that did not have the TV set up. Second, this was the most expensive hotel I stayed at, yet it offered the least amount of channels. This will most likely be the reason I will probably stay at the HIE's in Howell, Roseville or Chesterfield on my return trips to Metro Detroit. These hotels offer Direct TV with movie channels.
If TV channels are not a top priority, then I would recommend this hotel hands down.
No Bath Towels???
ByPegMI
February 17, 2022
There were NO Bath Towels! Given bath mats and hand towels instead!?
Hotel stay
ByHippie
December 21, 2021
It was decent could’ve gone better if the tv worked properly
The rooms were clean and bedding was clean. Very friendly staff!
ByLena61
December 16, 2021
I loved everything about my stay. The rooms were clean and bedding was clean.Very friendly staff from front desk staff to housekeeping staff. The breakfast every morning also, having a microwave and small refrigerator in the room helped out a lot. Me and my husband was there for 5 days. This was my 3rd stay in Detroit, Michigan. I wished I had known about Holiday Express in Livonia, Michigan in the beginning. But whenever we return to Michigan this is where I will stay. I really enjoyed my stay there.
Would like to give a shout out to Front Desk staff Shawn,Lisa, Will and Damion. Special shout out to Evelyn Edwards in housekeeping. She was awesome. Me and my husband truly enjoyed her customer service. She was very accommodating.