Rated 4.2 out of 5 by 199
reviewers.
Rated 5.0 out of 5.0 by palmatto Palm Springs A Pleasant Surprise
Hearing about Palm Springs all my life and the fact that "old blue eyes" had a home there and put in a helicopter pad for President Kennedy gave me immense curiosity to want to visit the place.
A true oasis in the middle of the desert with more restaurants. shopping and hotels than I could have imagined.
Especially kind of funny was the statute of Sonny Bono.....and enjoyed the stars on the sidewalk with the most recently added Lisa Vanderpump star. I remember the days of glamour and stars of Hollywood fame with fond memories. Too bad that era has gone by the wayside.
Hooray for Hollywood, I say!
February 27, 2015
Rated 5.0 out of 5.0 by googar Great Service
After staying here for the last several months, I must say it is great to finally find a good hotel that truly appreciates my patronage.
In particular, Daniel has been over the top, in helping with reservations, and any other particular needs, that occur while I conduct business in the area.
His positive attitude, cheerfulness, and professionalism, are the perfect blend for the customer's experience, and the hotels success.
It will have me, coming back to this hotel, when ever I'm in the area, work or pleasure!
Thanks for everything,
February 26, 2015
Rated 2.0 out of 5.0 by paonia55 flickering and banging
This HIE has some big problems. In the main lobby there are fluorescent lights in the ceiling in addition to the normal lights. The normal lights illuminate the lobby and breakfast room just fine; however the management deems it necessary to turn on the fluorescents during breakfast. Unfortunately there are fans right below the lights, which creates a terrible flicker. Amazing that they don't see it.
The main entrance automatic door bangs open and shut constantly with no one there. Again, why doesn't management fix it?
If you can't sleep and go out into the lobby to read, there is both music playing and a TV blaring an infomercial. If you ask the front desk to turn the TV off or even just mute it, they refuse, citing "corporate policy", even though you are the only guest present.
February 26, 2015
Rated 5.0 out of 5.0 by Happy Folks Comfortable room and great service
This hotel always gives us a pleasurable visit. Impressed with the front desk staff, and the staff that cleans the rooms and all the areas associated with the hotel. We were pleased to get into our room early. And check-out is easy.
February 24, 2015
Rated 5.0 out of 5.0 by QTRK Perfect for business trip
Very accommodating in every sense and ideal for a business trip or layover.
Staff, pool and breakfast all highly recommended.
February 23, 2015
Rated 1.0 out of 5.0 by Abby77 Needs renovations
This hotel may have been nice in the 70's but hasn't been painted or replaced bedding since
February 21, 2015
Rated 5.0 out of 5.0 by B&R123 Enjoyed Stay
Enjoyed our stay and staff was very nice. Clean rooms and pool area nice.
February 19, 2015
Rated 3.0 out of 5.0 by Flash76 Loudest Air Conditioner I've Ever Experienced
The bed was very comfortable and the room was clean and well maintained. The air conditioner was the loudest I've ever experienced, would only go down to 70 degrees and woke us up throughout the night whenever it kicked on. The second night of our stay, the mini fridge started to make so much noise in the middle of the night that we had to unplug it. Also the television was on the smaller size.
When we checked out, I mentioned the air conditioner and refrigerator to the manager. She said that they were both old and that the refrigerator was recycling which takes quite a while.
We are IHG Rewards Club members and go to Palm Desert each Valentines weekend, however we will not return to this Holiday Inn Express.
February 18, 2015
- 2015-03-02
- bvseo-cps-pl-PRR
English
