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Rated 4.1 out of 5 by 545 reviewers.
Rated 5.0 out of 5.0 Great Comfortable stay Cannot say anything negative about my stay. Great staff, great location, great diggs. June 30, 2015
Rated 5.0 out of 5.0 by Very happy experience We chose this hotel based on its location - convenient to all tourist sites and the Penns Landing harbor park. We were pleasantly surprised by its fast and accurate reservation service, the friendliness of the staff (front desk as well as room attendant). We requested a room in the front. The only one available was on the 2nd floor. Although the hotel is on a main thoroughfare, the noise level is barely noticeable. The room was clean and comfortable. For a downtown hotel it is adequate, it would be much nicer if slightly larger. Room decor is average, everything is clean and functional. It is more suited for business travel than tourist. Suggest that the decor might be upgraded to be a bit more bright and cheerful. Bathroom is clean, functional. Thank you for plenty of fresh towels! Suggest management check the hardware fittings. Towel bar and sink fixtures are loose. The shuttle service was wonderful! We are senior citizens and really appreciate the service. Parking is on premises, outdoor and require additional cost. The breakfast is ample! Complete with pancake! Had to wait for eggs, too many customers at the same time. 24 hour free coffee is great. Suggest management upgrade food service to include simple room service (sandwich and pizza, for example) since I have noticed many guests ordered meals delivered, including us. The electronic key card loses its setting often. Twice we had to have the cards reprogrammed. Everything else is great! Pricing is reasonable, good value for its location. June 29, 2015
Rated 5.0 out of 5.0 by great beds and breakfast The location on the river was peaceful and handy to walk to the historical places.I enjoyed the variety on the breakfast bar. the beds were very comfortable and clean. The staff was helpful with all information. The courtesy van was great to have for transportation. June 28, 2015
Rated 5.0 out of 5.0 by Great location and comfortable room. Front desk personnel and cleaning crew were all excellent. They did not rush you off but took time to be informative and personable. June 28, 2015
Rated 5.0 out of 5.0 by Delightful stay We drove 6 hours to visit colleges, but wanted to stay in another area. We were absolutely delighted with the location, room and friendly staff. I had requested a room with a view and they were able to put us in a corner room with 2 great views. Strolling along Penns Landing was just what we needed and the next day walked to the historic area. As to the school, no go, but we had a great time in Philly. June 25, 2015
Rated 4.0 out of 5.0 by Comfortable beds, nice view, friendly staff Pros: The beds were very comfortable, the room was clean upon arrival, the staff was very friendly, the breakfast was good, and the view of the Ben Franklin Bridge was an added bonus. I felt safe walking around the area by myself too. Cons: Very loud hallways and you can hear a lot of commotion from your bed. The street traffic was loud as well. I would recommend bringing ear plugs for a better night's rest. The $25 parking was a little steep, but average for a hotel in the area I suppose. Breakfast was packed, so I was more likely to grab food and take it back to my room. Overall, a nice hotel room and average stay considering the noise. June 25, 2015
Rated 3.0 out of 5.0 by Decent hotel Had a good, not great, stay. Amenities were satisfactory, but we were not impressed with the add-ons of $25 for a few hours of parking with an "attendant" who seemed more interested in his cell phone than watching the lot, and the added "occupancy tax", which was never discussed until they'd already charged my card. It seems the tax bolsters the charges up to the same rate as much better hotels in the area. June 23, 2015
Rated 4.0 out of 5.0 by Great location; terrific staff The staff at this hotel was very kind and professional. From the front desk personnel, to the breakfast room attendants and the housekeepers. Brian, the shuttle driver was extremely helpful and not only drove us to our destination but also offered suggestions and recommendations on places of interest in the city. We will definitely recommend this property to anyone going to Philadelphia. Our room was on the 10th floor with a beautiful view of the Delaware river and the bridge. The only negative about the hotel was the air conditioning unit in our room. It was too noisy and it made it difficult to get uninterrupted sleep. I think updating the a/c in the room would be beneficial. June 23, 2015
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