Rated 3.8 out of 5 by 169
Rated 2.0 out of 5.0 by Steve111111 Dirty room
Got a upgrade for being a platinum member and got the suite. Walked in and there was trash on the ground, the toilet had dry urine on it and the room had a odor to it and they tried to cover it up with perfume.
February 28, 2014
Rated 4.0 out of 5.0 by BlkLily Great Staff, Poor House Keeping
The only issue was housekeeping did not change my sheets after I asked. The night before, spilt soy sauce on the sheets. When I went to pull back my comforter to lay down, there was the stain. She never changed the sheets although she cleaned the bathroom and made the beds. She basically made my beds, vacumed, cleaned the bathroom and left the room smelling fresh. I had the same sheets and did not like the fact she overlooked changing, at least, the bed with the soiled sheets.
Other than this issue, staff was extremely courteous and helpful. They went above and beyond to make sure I was comfortable.
February 21, 2014
Rated 5.0 out of 5.0 by Tourist22 Great Stay
Awesome suite. very clean hotel. Chic and modern. nice complimentary breakfast.
Parking was the only negative (probably because of location). However it is to be expected with the area. Parking is expense per night and its tight and packed late at night (bumper to bumper) esp on the weekends.
Other than that it is a nice place
February 18, 2014
Rated 5.0 out of 5.0 by Elaine1014 Excellent service, great location, great amenities, great value!
This is one of the best combinations of value and quality that I have ever experienced! The courtesy shuttle was consistently available and really helped, the business center computers and printer were conveniently located, and I made good use of them to finalize a document for presentation. The staff was always ready to assist in every way. The breakfast was lovely and the seating area pleasant. Everything was very convenient and compact, yet there was plenty of room. I would highly recommend this property to anyone!
February 12, 2014
Rated 4.0 out of 5.0 by santolovesu Comfortable stay
The stay was comfortable at it was located in downtown.
February 9, 2014
Rated 4.0 out of 5.0 by designr66 Not too bad
Overall, this was a good visit. The room was clean, the staff was nice and the room rate wasn't too bad for Philly. Breakfast was good and had a nice variety for different tastes.
Now, be prepared to have to spend $25/night to park your car - so whatever room rate you get, tack on $25 if you drive. Next, the doors to the rooms don't have sound dampeners, and they slam loudly at all times of the night. Only one of the two elevators was working, which caused delays. There was no ice machine on our floor and the only vending machines were on the first floor.
If the management tried a little harder, they'd have a really nice place - convenient to the Old Town, nice views. If it wasn't for the things mentioned above, I could have given them five stars.
February 5, 2014
Rated 4.0 out of 5.0 by Pivoyager Welcoming Stay In Philly
Formerly a Comfort Inn, the Holiday Inn Express at Penn's Landing is unusually situated between the Interstate and the Delaware River with the lovely suspension bridge honoring Benjamin Somebody a block north. It would appear to be cut off from the Old City, which is only a few blocks away - but it really is not. Simply head in the direction of the bridge, turn right onto Race Street (where you can dine at the wonderful Race Street Cafe#. Turn left at Second and you will pass the famous Elfreth Alley; this street leads to Christ Church and Market Street. A few blocks west is the very post office where that same Benjamin Somebody once worked. The site of his home and printing shop can be accessed through the archway.
Anyway back to the hotel: an attractive lobby where guests can lounge in front of a roaring fireplace and an adjacent breakfast room where they can endulge themselves with a complimentary breakfast. A penny saved is a penny earned says this guy Benjamin. The rooms and public areas are well-kept - the rooms are comfortable and nicely decorated with pictures of Philadelphia's famous attractions. One quirk was the low water pressure shower. Of course, some rooms give you a view of the bridge; others, like mine, the highway and all the noise that accompanies it.
And don't let the location chase you away: the HI Penn's Landing offers guests a free shuttle that will drop you off anywhere within a certain radius ... and when you wish to return, simply call the driver who will pick you up. (See picture below). All in all, a nice property that should be considered whne visiting the City of Brotherly Love. Franklin! Benjamin Franklin, that's his name.
February 4, 2014
Rated 5.0 out of 5.0 by Hafeeth10 Great Stay
I Stayed at the Holiday Inn Express. My experience was great and the staff is wonderful. I will stay at this property the next time I come to Philadelphia
January 27, 2014