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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 1444 reviews
92%
Recommend This Property

Ratings Breakdown

1444reviews

  • 5 Stars
    993
  • 4 Stars
    285
  • 3 Stars
    89
  • 2 Stars
    44
  • 1 Stars
    33

Wonderful staff

By

October 19, 2017

I had not stayed in a Holiday Inn in a long time. The quality of this hotel was excellent/superb. And, the price was in keeping with other hotels in the area. But, one of the main reasons for me choosing this location had everything to do with its proximity to old town San Diego, about 10 minutes. When you consider that almost all the hotels in downtown charge $35 per night for parking, choosing a hotel close to Old Town San Diego with free parking makes sense to me. The staff Kylen,Elia, jose and Art were very efficient, courteous, attentive, and very professional

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Staff and Service

By

October 19, 2017

Wonderful, caring staff. Especially Elia and Art. Everyone was there for me during the trying time that my dog was in the Vet hospital next door. The staff always asked if she was ok and gave me positive support. That meant the world to me. The bed was very comfortable, but couldn't sleep much because of my situation. The room was very clean.

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Awesome Place

By

October 19, 2017

My Daughter and I had a wonderful time at your Hotel. We will definitely stay at your hotel again. Everything about your facility was extremely a great experience. Thank your staff Vangie,Elia and Artfor their smiling faces and pleasant personalities.
Reason for Visit:Family wedding.

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A quick stay

By

October 19, 2017

Good place, at a convenient location. The staff was friendly and helpful ( Elia,Art and Kylen). The place was well kept. And the GM (jasmine) was even available. I can't remember when was the last time I went to a hotel that the Gm was available.it makes a difference.
Thanks guys.

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Happy as usual at Holiday Inn Express

By

October 19, 2017

Stay occurred because of unintentional rerouting of travel plans, and based on one previous experience at San Diego my wife and I chose without hesitation to return to this hotel.

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Great service

By

October 17, 2017

club

What a great experience. We arrived to a very clean, modern looking hotel snuggled in with both business and residential structures. Hotel staff were very friendly, accommodating, and eager to assist us in anyway possible. Our room was pristine and sleeping accommodations were excellent! We will definitely stay again when we return!!

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Stranded in San diego

By

October 16, 2017

club

Great hotel to stay at. Service was amazing. We were stranded in San Diego due to the Wild fires and not only did they pick us up promptly from the airport, they made sure we had all the necessary toiletries we needed for not having baggage

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Stay at hotel

By

October 15, 2017

club

We came for grandson graduation from Marines staff was helpful and gave up great suggestions. The shuttle drivers also and we appreciated them a lot. Lots of space for a family of ten to gather and just relax after long day

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Excellent hotel!

By

October 14, 2017

club

There's not a lot of room for improvement at this hotel. From check-in to check-out, and the compimentary breakfast, everything was flawless.

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Holiday Inn Express Old Town

By

October 14, 2017

club

This hotel was great and very convenient for our short vacation in San Diego.

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Great stay

By

October 14, 2017

platinumelite

Great room, very close to airport, the free shuttle worked out great for us. Highly recommend and will stay again if traveling to the area

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Welcoming staff and convenient location

By

October 08, 2017

Updated rooms and facilities; good internet service.

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