We had an early morning flight, so we decided to stay here. Really good decision! The hotel's location is fantastic - it is connected to the terminals. The room itself was very, very nice - we
actually regretted not being able to stay longer. Staycation worthy. Very well done.
The one issue we had was check in - no one was there to meet us at the door or help with bags (we had a lot of bags) and at the time they had no luggage cart there. After dragging everything in, they realized during check in that I was a platinum elite member. When this happened, the manager ran off and came running back with a letter. He gave it to me like it was some kind of gift, but it was just the standard IHG welcome letter. Weird.
Anyway, it didn't detract from the overall experience. Without a doubt, I would stay here again if I had a morning flight.
One more tip: Do not order the insalada caprese from room service. Very poor. The burger was nice though! [Less]