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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4.1

based on 977 reviews
79%
Recommend This Property

Ratings Breakdown

977reviews

  • 5 Stars
    526
  • 4 Stars
    209
  • 3 Stars
    94
  • 2 Stars
    89
  • 1 Stars
    59

great location!

By

May 23, 2017

club

Everything about this hotel was very nice. It's close to the museums and art galleries.

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Dirty Room, Freezing Pool

By

May 23, 2017

Did not like my recent 2 week stay at this hotel. Not up to Crowne Plaza Standards. The room was very dirty upon arrival and housekeeping was never able to clean it.

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great service

By

May 23, 2017

Front desk was exceptional.
Left clothes in closet and called back, house keeping neatly folded and packaged then shipped to me.
A special thank you to the staff.

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Great location and good service

By

May 22, 2017

club

Great location and good service. Very comfortable bed and quiet overall hotel.

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Good Business Hotel

By

May 22, 2017

platinumelite

I've made several stays at this property when traveling to Houston for business. The location is convenient to highways and restaurants. Rooms are clean and quiet. Pool is tiny and visible to everyone walking through lobby. I appreciate the fridge and microwave in the room. Room was not musty, although hallway was a bit. Bathroom could use an update-could see poorly repaired water damage in a corner.

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Will definitely return

By

May 20, 2017

platinumelite

This was a great location, comfortable experience, and I will certainly return on my next business trip

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Great location and staff

By

May 20, 2017

club

Besides the location and staff, they can improve other features

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Great property, wonderful staff

By

May 20, 2017

platinumelite

Excellent room and look forward to going back. Stayed here last 2 years when going to Houston and never been disappointed.

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May 11 stay - Business

By

May 14, 2017

Comfortable room and bed. The hotel staff was very friendly. Location to expressway for commuting was also a plus.

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Comfortable night away from work

By

May 14, 2017

club

The room was fantastic with cleanliness, space, and temperature. I never heard anything outside of my room, other than the normal doors closing in the hall way.

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Best breakfast

By

May 12, 2017

club

The hotel's breakfast was fabulous the service of the restaurant staff was very nice.

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good experience

By

May 12, 2017

club

Good experience overall, no complaints. Would be happy to stay at crowne plaza again, should the need arise.

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