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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.1

based on 1315 reviews
78%
Recommend This Property

Ratings Breakdown

1315reviews

  • 5 Stars
    701
  • 4 Stars
    283
  • 3 Stars
    123
  • 2 Stars
    119
  • 1 Stars
    89

ROACH on the wall!

By

May 29, 2018

When I checked in at 3pm there was a plate of uncovered left over food left by the elevator. When I went to get ice, another guest took two bags of garbage and left them near the plate by the elevator. Essentially it started to look like a dump near the elevator.
I called down to the hotel operator and asked for the tray of food and trash to be picked up.
When I went out to dinner the trach bags and plate were still there.
The next morning I went to my car for my charger and they were all still there near the elevator. I went to my room to work and happened to look up and noticed an extremely large cockroach on the wall near the desk.
I called down to the operator and asked for a manager to come to my room so I could discuss the problem of the roach and the trash.
Instead, two men wearing gloves with bug spray came. I asked if either of them was a manager and they said no.
They just started to spray the roach. Since I didn't want to stay in that room with the terrible scent, I left.
No one from management has reached out to ask about my stay or aologize for the dirty conditions.

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