Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4

based on 1711 reviews
76%
Recommend This Property

Ratings Breakdown

1711reviews

  • 5 Stars
    868
  • 4 Stars
    384
  • 3 Stars
    172
  • 2 Stars
    157
  • 1 Stars
    130

Disappointing stay

By

October 17, 2019

club

When we arrived the front desk representative could not locate our confirmed reservation. We showed her the confirmation number and she said she could not find it. She told us WE needed to call reservations and trouble shoot our reservation. I told her the reservation was made on website and I did not know who to call. Since the property was not full for night, I inquired why she could not just check us in and she just kept insisting we needed to contact reservations. This went on for 10-15 minutes. Finally another agent who appeared to overhear our conversation came and assisted. She went in the back office for several minutes and then came out and said it was "fixed".We were not recognized as IHG Rewards Members. We were tired and the whole process took a long time. When we went to our room, the hallways smelled bad, the hall carpet was stained and the furnishings in the room were worn and dated. I had to go down the next morning and ask for our breakfast vouchers. Overall a disappointing stay. We stayed at another IHG property the night before and had a totally different experience. The staff was excellent, the facility was modern and bright and we felt valued as a IHG member.

Read More
Read Less