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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 774 reviews
93%
Recommend This Property

Ratings Breakdown

774reviews

  • 5 Stars
    563
  • 4 Stars
    125
  • 3 Stars
    39
  • 2 Stars
    28
  • 1 Stars
    19

Business Stay atCrowne Plaza Houston galleria Area

By

May 26, 2017

club

My stay started with warm similes and friendly staff at check in. My room was clean and cool. I studied on an internet accessed program and the speed was perfect. I ate dinner at the restaurant and the food was hot and tasty. My bathroom was clean and my bed was comfortable. I would defiantly stay at the Crowne Plaza Houston Galleria Area in the future.
I stayed at a different Corwne Plaza location just nights before. They had a room service door hanging menu for the next day's breakfast. You hang the filled out form on outside room handle before you sleep. I love to breakfast in my room as I study in the am also.

Thank you for a comfortable experience.

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Comfortable and great service

By

May 26, 2017

I stayed five nights at this hotel. It surpassed my expectations. The staff was extraordinarily friendly and welcoming. Everyone was helpful.

The breakfasts were delicious and above what you would expect. Ordering anything you'd like was easy.

Late evening meals were also easy to access. After a long day, the staff made sure you could have a meal that suited you.

Thirsty? The lounge could accommodate you and you could still retire easily to a clean, comfortable room.

Beds? super
Dark curtains? perfect
Noise? minimal

Price? just perfect

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No complaints

By

May 25, 2017

club

I enjoyed my stay the location was great i was able to shop and take my daughter to the zoo the hotel was very accommodating we had an awesome time

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Pleasant stay

By

May 24, 2017

club

Staff was professional and friendly. Site was clean and well maintained. Good value.

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Great hotel

By

May 23, 2017

club

One of the best hotels i have ever stayed in. I would highly recomend this hotel if they are in houston. Love that it was affiliated with LA Fitness and you can go in for free, but it also has a fitness center.

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Great Place!!!!

By

May 22, 2017

club

Everything was perfect about my stay. Stayed Mon-Friday and literally could not complain once! It was great even though I was on business. Staff was very friendly and helpful. Room conditions were perfect!

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Friendly staff and comfortable rooms

By

May 22, 2017

platinumelite

Friendly greeting at check in and recognized loyalty status. Hospitality sweet very accommodating and extremely friendly staff. Would highly recommend this location to anyone staying in Houston. Location is great for business as well as you are centrally located and can access all areas of Houston fairly easy despite the traffic.

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Great Customer Service

By

May 19, 2017

club

Check in was excellent. Jonathan was on the front desk and could not have been more helpful. He checked our membership status and then gave us complimentary breakfast for our visit.

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Spacious and clean rooms, beautiful hotel

By

May 19, 2017

club

Beautiful styled hotel with clean and spacious rooms, comfortable beds, and Great breakfast buffet. The bar and lounge area is very welcoming. I will be coming back here.

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Great experience

By

May 18, 2017

club

Found the front desk consistently helpful and the restaurant surprisingly good. We had a family gathering of eleven and a Sunday brunch would have been nice. Good accommodations and recommend this Crown Plaza

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Mal servicio de limpieza y ac

By

May 18, 2017

club

Llegamos a nuestra habitación después de un día muy cansado como a las 21:00 hrs y no se había hecho el aseo, enviaron a una persona y terminó a las 22:30,, según reportaron habíamos dejado la indicación de no molestar, lo cual es mentira.
El ac no se puede regular, pasamos noches calurosas

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Excellent of leisure

By

May 17, 2017

club

Great quality and atmosphere with very helpful and friendly staff

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