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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 872 reviews
92%
Recommend This Property

Ratings Breakdown

872reviews

  • 5 Stars
    626
  • 4 Stars
    142
  • 3 Stars
    49
  • 2 Stars
    32
  • 1 Stars
    23

High-Quality Customer Service, Accomodations, and Amenities

By

September 13, 2017

club

I will definitely stay at this hotel again and recommend it to my friends and family. Up-to-date rooms, décor, and each staff pays attention to every detail of your needs.

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Hurricane Harvey

By

September 10, 2017

The staff was fantastic during our stay during Harvey. They were very caring and professional, taking care of the staff while working double shifts. The crew was stuck at the hotel during the hurricane. They went above and beyond they call of duty to take care of the guests during such a trying time.

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Once Again

By

September 05, 2017

I stayed now several times in this Hotel, personal always friendly, breakfast good and with enough selections.
I can always sleep very well, the AC is not too loud and can be easily adkusted.
Big Problem will become the Elevators, also in past time sometimes one out of order but this time over several days 2 off 3 out of order, this lead in future for me to a dramatically lower Evaluation.
All the others is still on same Level, we see that it's older but nice and clean

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Great service

By

September 05, 2017

Location and service were excellent. Was out of town for business and they took very good care of my needs. Staff was excellent.

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Charge for

By

September 01, 2017

club

Fine except for over charge. I've explained in other parts of this

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August Stay

By

August 28, 2017

The hotel is very clean more so than some 5 star hotels we have stayed at. Barry Woo went above and beyond what would be expected of him to ensure our vacation went well and the rest of the staff were excellent. The facilities were great and the location was good. Would highly recommend this hotel.

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Great Room and convenient location

By

August 28, 2017

platinumelite

Enjoyed staying at the hotel. Staff was courteous and helpful.

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Hair on the sink

By

August 27, 2017

club

There was small black hairs in the sink and shower. Gross

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Great experience

By

August 27, 2017

club

I love the ambiance of the hotel and very comfortable the food and drinks we're great and the hotel was very affordable also the staff was very welcoming and nice

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Comfortable bad and grate breakfast and clean rooms

By

August 22, 2017

this hotel has been my favorite place to spend my nights because it's so nice and clean and breakfast is grate at this please

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Great hotel

By

August 20, 2017

Great hotel. I plan on staying here again. Great location and food

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great place

By

August 20, 2017

overall it was a great stay cant complain ive actually never had any bad stays with crowne plaza

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