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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 1323 reviews
90%
Recommend This Property

Ratings Breakdown

1323reviews

  • 5 Stars
    785
  • 4 Stars
    347
  • 3 Stars
    97
  • 2 Stars
    45
  • 1 Stars
    49

Nice room and comfortable bed.

By

December 14, 2019

club

Firstly the main reason for staying at the crown plaza was it was close to my office. But having said that it was a very clean friendly place to be. The room was pleasant and the bed was very comfortable. Would very much use this facility again.

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Friendly staff and good service

By

December 14, 2019

Recommended hotel, good location and car parking. Good facilities with friendly and helpful staff

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It’s ok

By

December 14, 2019

Wrong room type, camp / child’s bed made up in room - limited space.
Breakfast arrangements not clear
Parking not made Clear about extra space at rear of hotel
Reception staff seemed confused about breakfast arrangements
Not what I’m used to from a Crowne Plaza. It’s an ok hotel, room / bed comfortable and a very good location. Would stay here again.

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quick stay

By

December 12, 2019

platinumelite

booked last minute. room very comfortable and quiet. perfect location for our purpose.

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My stay at this location

By

December 11, 2019

Poor customer service general speaking, lack of interest for staff to help IHG members and customers...

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Hanger Lane

By

December 10, 2019

platinumelite

Great hotel, great staff and service, location good for central London and the underground, well worth checking this hotel out - "Clean and Fresh". I have stayed here a number of times over the last few years and have never had any problems unlike some main stream hotels I stay out.

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Very good hotel

By

December 10, 2019

it's so easy to get there by tube. and the quality is quite good. I have been there a few times. I had very good time every stay.

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Excellent hotel

By

December 09, 2019

club

The hotel is fantastic, but the pillows are horrible, like nothing I've been given in a hotel before. Aside from that though, everything is great

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Welcoming staff comfy rooms

By

December 06, 2019

club

I always choose this hotel when in London. Love the ambience, comfy rooms and helpful staff.

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Excellent

By

December 03, 2019

Excellent Hotel I have used many times, and will continue to use.

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Crown Plaza , Ealing

By

December 01, 2019

Overall , I am a fan of IHG group. In general Hotels are pretty good , especially lounge access in Crown Plaza hotels. Overall warm reception in reception.

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キレイなホテル

By

November 27, 2019

ロンドンでの出張の際に利用しました。
今回で3回目の滞在です。
清掃の行き届いた客室とロンドンの中心街へのアクセスの良さがオススメです。
小規模のジムとラウンジの軽食も良かったです。
次回も利用する予定です。

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