Big rooms and great service
I checked in on the day of my birthday and was pleasantly touched when the hotel staff surprised me with a cake and birthday card. This was actually my second stay with the hotel and I chose it again
for the great bedrooms and close proximity to the train station.
On the 4th day of our stay, we were disappointed when we came back to our unmade room but the hotel staff quickly made up for it by sending the housekeeping staff. There was even a card and some snacks left by them to apologize for the lapse in service. This really shows how committed the staffs are in making the stay a great one for guest. [Less]
This is probably my 3rd stay at your hotel. We love the location which is close to the BTS line. Using the BTS makes it convenient for us to get about town and head to the weekend market at Chatujak
(Mao Chit) station. We beat the traffic jams this way. Moreover the hotel is situated close to the MBK shopping mall (walking distance) and the Siam station where most of the shopping malls are located. The hotel stay was great. Friendly and helpful staff especially at the front office and housekeeping. Did not utilize the other services so I can't comment. There could be some improvement on the breakfast menu. At least a change every other day. Other than that...no complaints. [Less]
Clean room and friendly staff
We loved the room's cleanliness and it was well stocked. Felt extremely comfortable during our stay. Furthermore the staff were truly friendly and accomodative. A pleasant and wonderful stay for us.