Staff here were universally pleasant and helpful, with very good English spoken at the reception desk. Our room could have had better wall lighting, but was otherwise very clean and comfortable.
Light sleepers may wish to avoid rooms facing the railway station, but it didn't cause us or our baby any problems (we were on the third floor facing the station). Update the lifts, retain the staff and make it a little easier for confused Brits to find the car parking from the fiddly one-way system on arrival, and it's clsoe to perfect. Very good value for money. [Less]