On entering the lobby area you will find it very spacious modern and bright but also inviting reception area the lobby is Cozy and homey. The great front office staff who are all lovely and pleasant
gave us a very warm welcome on arrival. It was perfect and I was greeted as a valued Spire Elite IHG rewards club member.
This Hotel is so well located to The heart of Düsseldorf and a small walk to the old city, that it makes it ideal. The main central station and coach departure area is also near by. The rooms are fabulous, very modern, clean and roomy with everything you could need, on entering you see the bright and lovely new interiors as this hotel is only one year young. It has some of the nicest beds you'll find with the famous Holiday Inn pillow menu that you may request your favourite pillow type. A great bathroom and all the amenities you could need. Keep in mind this is not a 5 star Hotel, but the amenities and the team service all behave as it is. It’s all well above expectations.
Near the shopping streets and grand parade Konnings Alley, the finest department stores and shopping district this is arguably the best shopping district in Europe, I certainly think service and selection wise it is. Then after a busy day you can return to the wonderfully modern open concept restaurant area and bar which includes a Starbucks cafe with an array of different tables and seating and you'll have plenty of lounges, relax zones, booths, to sit were you will. This whole area gives you a great sense of being in a home. Have your desired drink and enjoy great service. The waitress here is wonderful and very helpful and a reflection of all the great staff in this hotel. Its all marvellous the staff are some of the most friendly you can find. On the first floor you can start the day with an amazing breakfast, the selection is great, there is mostly everything to suit most tastes, they have yogurts and different eggs. A good variety of other delights, sausages, bacon, tomato, juices tea and coffee. The staff are all very helpful in the breakfast area and very nice and if something runs out just ask nicely and they are more than happy to get it. It really was all superb.
I recommend that if your not a member, you join the IHG rewards program for free, so you can book the room at the cheapest “your rate” possible that beats other online booking sites and put your preferences in your profile. This is a lovely hotel with a nice team and I highly recommend it. I look forward greatly to staying here again. [Less]