Great to be given a refurbished room, but it had not been checked to ensure all elements present, at which we were surprised, as this hotel has always previously been pretty on the ball. Had to
request a chair and batteries for the tv remote. As a gold elite member, I have always previously been offered points or a glass of wine for myself and my husband. This has now been cut to points or a glass of wine for me only. Next time, we would hope to find a phone in the room as we had to go to reception to make requests, rather than being able to ring through. Might I make a suggestion re the breakfast; could a recycling bin be made available for all of the cereal boxes that are simply thrown into the garbage? Also, I do not understand why guests are parking on the double yellow lines in the car park, simply to be as close as possible to the building. There is plenty of parking, and the owners should be told to move their vehicles to a proper parking space.
Overall comfy stay and would stay here again due to convenience and room including breakfast. [Less]