The stay was overnight. I was greeted with a friendly desk clerk who checked me in quickly. I had made the reservation less than a hour before arriving with the IHG application on my phone.
I picked up dinner I had forgotten to get a beverage and asked the desk clerk to purchase a bottle of water, to which she just handed me one from the refrigerator and said, "no charge".
Small gestures like that are why I enjoy being and IHG member.