We had an employee help with booking the room. Very nice!
We came in for a family funeral
when we checked in, the next day expected housekeeping. We went by about 12:30 to change clothes and
noticed the "housekeeping" had not come... It was explained that maid service is every seven days unless requested. We weren't told and did not realize this was not a "hotel" but an extended stay... Never the less, we had an employee jump in to take care, himself, of the trash, towels, etc. when we returned to find all
had been taken care of.. He wrote a personal,
handwritten note to us thanking us for our stay.
Pretty impressive!! Not very many emplyees go
out there way to take care of guests at a personal
level. Really impressed us! Great staff!!! [Less]